Field Service Technician

vor 3 Wochen

Niederzissen Deutschland Österreich Schweiz FAM Stumabo Deutschland GmbH Vollzeit
Job Title: Field Service Technician

FAM Stumabo Deutschland GmbH, a leading provider of cutting machines and knives for the food industry, is seeking a skilled Field Service Technician to join our team. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our customers, ensuring the smooth operation of our cutting machines, and building long-term relationships with our clients.

Key Responsibilities:
  • Provide technical support and assistance to customers, both on-site and remotely.
  • Install, maintain, and repair cutting machines, parts, and systems.
  • Diagnose and resolve technical issues on-site at customer locations.
  • Train customer personnel on the correct operation of our equipment.
  • Collaborate with our engineers to identify and resolve technical problems.
  • Perform remote troubleshooting and diagnostic techniques.
Requirements:
  • A completed technical education in mechanics and/or electronics, or equivalent qualifications gained through extensive professional experience.
  • Previous experience in technical service is an advantage.
  • Strong communication and relationship-building skills.
  • Ability to work independently and as part of a team.
  • Willingness to travel throughout Germany, Austria, and Switzerland.
  • Excellent command of the German language, both written and spoken.
  • Good knowledge of English for internal communication.
What We Offer:
  • A competitive salary and performance-related benefits.
  • A company car for private use.
  • Support for your personal and professional development through training and courses.
  • The opportunity to grow into a combined service and sales role over time.

CRWL1_DE

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