Business Process Management Development Manager

Vor 6 Tagen

Aschaffenburg, Bayern, Deutschland DPDgroup Vollzeit

Join DPDgroup as a Business Process Management Development Manager

About the Role

We are seeking a highly skilled Business Process Management Development Manager to join our team at DPDgroup. As a key member of our Operations team, you will be responsible for developing and implementing a Business Process Management framework across Geopost Europe Cross-Border Operations.

Key Responsibilities

  • Develop, plan, and implement a Business Process Management framework across Geopost Europe Cross-Border Operations in collaboration with the Director BPM and Standards.
  • Work closely with the Operations Process and Standards Managers to prioritize BPM development initiatives.
  • Agree on priorities for the development of Operations Documents with Stream leads.
  • Support process mapping efforts to achieve high-quality and easy-to-understand process maps.
  • Coordinate input from Business Units and Central Streams for the development of Operational Processes, Policies, Standards, Procedures, etc.
  • Develop, write, and ensure agreement of high-quality Operations Documents.
  • Maintain all agreed and finalized documents in the relevant Operations Document Management Systems, including the Intranet.

Requirements

  • Extensive knowledge and experience in Quality Management and Business Process design.
  • Comprehensive knowledge and thorough understanding of DMAIC and other process improvement methodologies and tools.
  • Strong organizational and program/project management skills.
  • Experience in Stakeholder management in relation to program/project management.
  • Experience in developing and writing high-quality Policy, Standards, and Procedures documents.
  • Excellent written and verbal communication skills in English.
  • Ability to effectively communicate within the organization.

What We Offer

  • Mandatory employee benefits, including bike and IT equipment leasing, corporate benefits, and a pension plan.
  • Development opportunities through our DPD Academy and the ability to shape your individual career path.
  • Security and stability in a global company.
  • Fair and punctual salary payments and predictable working hours.
  • An inclusive community with open and diverse teams that value respect, tolerance, and equal treatment.

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