Customer Service Representative in Berlin
vor 4 Wochen
At Blu Selection, we are seeking a highly skilled Customer Service Representative to join our team in Berlin. As a key member of our Customer Interaction Center, you will be responsible for delivering exceptional customer experiences through various communication channels.
Key Responsibilities- Provide world-class customer service via phone, email, and chat, ensuring high levels of customer satisfaction.
- Answer incoming queries from customers, identifying and resolving issues in a timely and professional manner.
- Record data in our CRM system, maintaining accurate and up-to-date customer information.
- Collaborate with our team to achieve project goals and objectives.
- A native level of German and at least a C1 level of English.
- Previous experience in luxury Customer Service or the Hotel industry.
- Knowledge of the value and impact of excellent customer experience.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Competitive salary and benefits package.
- Full-time position with a permanent contract.
- Opportunity to work in a fast-paced and dynamic environment.
- Chance to be part of the creation of our Customer Interaction Center.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, please submit your application to join our team in Berlin.
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