Customer Service Representative in Berlin
vor 3 Wochen
We are seeking a highly skilled Customer Service Representative to join our team in Berlin. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone, email, and chat.
Key Responsibilities- Supporting clients' activities by offering world-class service to customers.
- Answering incoming queries from customers and identifying issues to provide solutions.
- Ensuring high level of customer satisfaction and recording data in the CRM system.
- Providing ad-hoc support and being a team player to participate in the success of the team and project.
To succeed in this role, you will need:
- A native level of German and at least a C1 level of English.
- Previous experience in luxury Customer Service or the Hotel industry.
- Knowledge of the value and impact that a good customer experience can create.
- Being an attentive listener, comfortable and skillful at communicating with people.
- Having a drive for excellence and professionalism.
- Being a real team player and committed to your work.
We offer a competitive salary, full-time position, and permanent contract. You will also have the opportunity to work in a fast-paced and highly changeable environment, being part of the creation of the Customer Interaction Center. Additionally, you will have the chance to live in Berlin, the diverse and multinational capital of Germany.
Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.
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