Technical Project Manager

Vor 2 Tagen


Ismaning, Bayern, Deutschland HERE Technologies Vollzeit

Role Overview

HERE Technologies is seeking a skilled Technical Project Manager to ensure the successful delivery, adoption, and ongoing engagement of our technology solutions to customers. This role involves overseeing day-to-day customer relationships and actively participating in retaining and growing those relationships.

The Technical Project Manager will focus on key and strategic accounts in the Automotive sector, utilizing HERE products and services.

  • Collaborate with stakeholders and manage cross-functionally to drive complex, strategic, and large-scale customer engagements.
  • Orchestrate deliveries throughout the engagement life cycle through the definition and execution of release management and quality assurance activities.
  • Address issues in a systematic approach, coordinating across teams and stakeholders to ensure alignment on criticality, timely executive visibility, and reporting.
  • Work on technical consulting assignments for/with the customer.
  • Work with sales to complete RFQs and translate customer needs into requirements, products, and solutions.
  • Provide direct technical expertise for opportunities in one or multiple domains of knowledge.
  • Act as the main technical customer interface and ensure customer requirements are understood across internal divisions.
  • Provide feedback to Sales, Product Marketing, and Product Management on current and future product requirements.
  • Travel up to 25% to meet customers and suppliers as needed.

Requirements

This role requires a high level of expertise in proactive technical support and technical project management, technical expertise, leadership, and commercial awareness. The ideal candidate will have:

  • A degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.
  • 9+ years of relevant technical experience, including 2+ years in technical project management, technical customer support, technical consulting, or similar customer-facing roles.
  • Hands-on experience in SW development and troubleshooting issues reported by customers.
  • Strong project management skills involving large cross-functional teams.
  • Excellent consultative, advisory, organizational skills with an aptitude for proactive technical support and problem-solving.
  • A strong sense of ownership of the customer account and ensuring a trusted partnership is established with the customer.
  • Sound understanding of Automotive infotainment, ADAS, in-vehicle, and cloud solutions.
  • Excellent leadership and communication skills, with the ability to influence people outside of one's own managerial matrix.

Language

English is the primary language for this role.



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