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Risk Management and Escalation Prevention Specialist

vor 2 Monaten


Munich, Bayern, Deutschland Amazon TA Vollzeit
About the Role

Amazon TA is seeking a highly skilled Risk Manager to join our team. As a Risk Manager, you will be responsible for managing critical and high-impact global events and escalations. Your primary focus will be on ensuring the health and integrity of the Amazon catalog and product listings ecosystem.

Key Responsibilities
  • Develop and implement strategies to prevent and mitigate risks associated with product authenticity and safety issues.
  • Lead and support teams in responding to, investigating, managing, and resolving high-impact incidents and escalations.
  • Collaborate with cross-functional teams to analyze existing policies and processes, identify gaps, and develop solutions to close them.
  • Own and manage projects designed to improve operational and process efficiency, including data analysis and working with external teams.
  • Monitor media and global events to anticipate and mitigate potential risks, using data to analyze trends and predict problems.
  • Make high-level judgments to own complex enforcement decisions.
Requirements
  • Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent.
  • Bachelor's degree or equivalent.
  • Experience handling confidential information.
  • Experience in program requirements definition, data analysis, and metrics-driven improvements.
  • Professional auditing qualification or similar risk or compliance credentials.
  • Experience with SQL and Excel.
Preferred Qualifications
  • Experience with research and investigation skills or equivalent.