Luxury Goods Operations Manager

vor 2 Wochen


Hoppegarten, Deutschland eBay Vollzeit
About eBay

eBay is a global ecommerce leader changing the way people shop and sell. Our platform empowers millions of buyers and sellers in over 190 markets worldwide.

Our Culture

We value authenticity, bold ideas, and individuality. We prioritize customer trust, elevate our brand, and drive conversion and sales for sellers.

About the Role

eBay is hiring an Operations Manager - Authentication to lead day-to-day warehouse operations. This role requires significant Retail/eCommerce experience, preferably in luxury authentication, with expertise in building partner relationships.

Key Responsibilities:
  • Run the day-to-day warehouse operations
  • Lead the authentication warehouse teams and grow their capabilities
  • Continuously improve process flow and efficiency
  • Work closely with external partners and internal teams
  • Oversee security, health safety, and standards in the warehouse
  • Design, handle, and improve SLA reporting
  • Proactively find opportunities to improve the customer experience
  • Identify future cost efficiencies across the authentication process
Requirements:
  • 7+ years of warehouse management experience
  • Strong people management skills
  • Analytical and problem-solving skills
  • Flexibility to handle evolving work-flows and responsibilities
  • Excellent communication and decision-making skills
  • Prior authentication experience is preferable
Salary: $85,000 - $110,000 per year

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