Senior Luxury Goods Operations Manager

Vor 6 Tagen


Hoppegarten, Deutschland eBay Vollzeit
About the Role

eBay is seeking a seasoned professional to lead its Authentication team, ensuring the company remains the world's leading online marketplace for buying and selling authentic luxury goods.

The ideal candidate will have significant experience in warehouse management, preferably in the luxury authentication space, with a proven track record of building and maintaining effective partner relationships.

  • Lead day-to-day warehouse operations, including SLA reporting and performance monitoring.
  • Grow and manage the authentication & warehouse teams, continuously improving process flow.
  • Partner closely with internal eBay teams to drive a better experience for buyers and sellers.
What You Will Accomplish
  1. Run the day-to-day warehouse operations, ensuring seamless execution of processes.
  2. Develop and implement strategies to improve customer satisfaction, conversion rates, and sales prices.
  3. Collaborate with cross-functional teams to drive business growth, leveraging operational expertise to inform product development and marketing initiatives.
Requirements

To succeed in this role, you will need:

  • 7+ years of prior warehouse management experience, preferably in the luxury authentication space.
  • Strong people management skills, with a talent for developing and motivating high-performing teams.
  • Excellent analytical and problem-solving skills, with the ability to research and address concerns effectively.
  • Flexibility to handle evolving work-flows and responsibilities, with a strong focus on adaptability and continuous improvement.
About Us

eBay is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We are proud to offer a comprehensive benefits package, competitive salary, and opportunities for growth and development.

Please note that this role excludes residents of Hawaii and New Mexico due to location restrictions.

eBay is an estimated $72,000 per year job, depending on qualifications and experience. The compensation may vary based on factors such as location, industry standards, and individual performance.



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