AMS Europe Business Analyst Platform Solutions Expert
vor 1 Woche
Job Title: Technical Business Analyst - Avaloq Platform Solutions
Job Summary:
We are seeking a highly skilled Technical Business Analyst to join our team at Avaloq. As a Technical Business Analyst, you will be responsible for interacting with clients to ensure service delivery, analyzing customer requirements, and solving incidents/issues in a productive environment.
Key Responsibilities:
- Follow incident management process end-to-end in a timely manner, including triage of incident
- Impact analysis, troubleshooting, and involve/co-ordinate with other teams
- High-level analysis and consolidation of new client requirements
- Support the development team in implementing features by translating business requirements into technical requirements
- UAT Coordination & Support
- Manage end-user's expectation and other relevant stakeholders
- On-boarding of new bank services in service delivery
Requirements:
- Proven track record of successful performance in a similar role, ideally within outputs and security access
- ITIL Incident, Problem, and Change process knowledge
- Full professional fluency in English
- Technical degree in IT or business-related area
Preferred Qualifications:
- Knowledge of Avaloq Core & Front Platform with certification
- SQL and basic knowledge of Oracle DB
- German language skills
About Avaloq:
Avaloq is a global leader in digital banking and wealth management solutions. We are committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
What We Offer:
We offer a hybrid and flexible working environment, competitive compensation, and opportunities for professional growth and development.
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