AMS Europe Business Analyst Platform Solutions

vor 4 Wochen


Berlin, Berlin, Deutschland Avaloq Vollzeit

Job Summary

We are seeking a skilled Technical Business Analyst to join our team in Europe. As a key member of our SaaS Operating Center, you will be responsible for ensuring stable platform operations of our Avaloq software and products for our clients.

Your Key Responsibilities:

  • Interact with clients to ensure service delivery and analyze customer requirements.
  • Solve incidents and issues in the productive environment and monitor application availability.
  • Coordinate with the service desk and other delivery units to resolve incidents and problems.
  • Analyze customer requirements and implement features by translating business requirements into technical requirements.
  • Support the development team and manage end-user expectations.

Requirements:

  • Proven track record of successful performance in a similar role.
  • ITIL Incident, Problem, and Change process knowledge.
  • Full professional fluency in English.
  • Technical degree in IT or business-related area.

Preferred Qualifications:

  • Knowledge of Avaloq Core and Front Platform with certification.
  • SQL and basic knowledge of Oracle DB.
  • German language skills.

We offer a hybrid and flexible working environment to support work-life balance. We are committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.



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