Technical Support Engineer

Vor 5 Tagen


Essen, Nordrhein-Westfalen, Deutschland heads in motion GmbH & Co. KG Vollzeit
About the Role

We are seeking a highly skilled and motivated IT Support Specialist to join our team at heads in motion GmbH & Co. KG. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our customers and ensuring the smooth operation of our IT infrastructure.

Key Responsibilities
  • Provide technical support to customers via phone, email, and in-person, resolving issues and answering questions in a timely and professional manner.
  • Install, configure, and maintain technical components of our IT infrastructure, ensuring seamless operation and minimal downtime.
  • Collaborate with our 2nd Level Support team to identify and resolve complex technical issues, providing innovative solutions to our customers.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
  • Strong knowledge of IT and networking concepts, including TCP/IP, firewalls, routing, and VPN.
  • Experience with Windows operating systems and client/server administration.
  • Excellent communication and customer service skills, with the ability to work effectively in a team environment.
  • Ability to work independently and prioritize tasks effectively.
  • Fluency in German and English, with excellent written and verbal communication skills.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development, including training and certification programs.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.


  • Essen, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    About GULP – experts unitedWe are a dynamic and innovative company that values expertise and collaboration. Our team is passionate about delivering exceptional service and support to our clients.Job SummaryWe are seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our support team, you will be responsible for...


  • Essen, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    About GULP – experts unitedWe are a dynamic and innovative company that values expertise and collaboration. Our team is passionate about delivering exceptional service and support to our clients.Job SummaryWe are seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our support team, you will be responsible for...


  • Essen, Nordrhein-Westfalen, Deutschland MSX INTERNATIONAL Vollzeit

    About the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our clients in the automotive industry.Key ResponsibilitiesProvide technical support to retailers and NSCs to resolve technical concernsAssist in...


  • Essen, Nordrhein-Westfalen, Deutschland MSX INTERNATIONAL Vollzeit

    About the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our clients in the automotive industry.Key ResponsibilitiesProvide technical support to retailers and NSCs to resolve technical concernsAssist in...


  • Essen, Nordrhein-Westfalen, Deutschland Atlas Copco Vollzeit

    Welcome to Atlas CopcoDear Applicant,We are seeking a committed and persuasive professional to join our team as a Service Engineer specializing in oil-free compressed air systems. In this position, you will operate from Essen, providing essential support to our clients, dealers, and service teams. You will play a crucial role as the intermediary between our...


  • Essen, Nordrhein-Westfalen, Deutschland Lenovo Vollzeit

    Overview and Requirements This role is a key position within Lenovo's Premier Technical Support division, focusing on delivering exceptional assistance to our Premier Support clientele. You will engage with customers via phone and email, executing remote diagnostics and troubleshooting to effectively identify issues within our product range, including...


  • Essen, Nordrhein-Westfalen, Deutschland Lenovo Vollzeit

    Overview and Responsibilities This position is a technical role within Lenovo's Premier Technical Support division. In this capacity, you will provide top-tier assistance to Lenovo's Premier Support clientele. Through phone and email communication, you will engage in remote diagnostics and troubleshooting to effectively identify issues within the client...


  • Essen, Nordrhein-Westfalen, Deutschland Lenovo Vollzeit

    Overview:This position is part of Lenovo's Premier Technical Support team, focused on delivering exceptional assistance to our Premier Support clientele. The role involves providing top-tier support through various communication channels, including phone and email, to troubleshoot and resolve issues related to our product range, which includes notebooks,...


  • Essen, Nordrhein-Westfalen, Deutschland Lenovo Vollzeit

    Overview and Responsibilities This position is part of Lenovo's Premier Technical Support division, where you will provide exceptional assistance to our Premier Support clientele. Your primary duties will involve remote troubleshooting and problem resolution via phone and email, ensuring high first-contact resolution rates and coordinating with parts...


  • Essen, Nordrhein-Westfalen, Deutschland Lenovo Vollzeit

    Overview and Requirements This position is part of Lenovo's Premier Technical Support division, where you will provide exceptional assistance to our Premier Support clientele. Your primary responsibilities will include remote troubleshooting and problem isolation via phone and email, ensuring accurate diagnosis of issues related to our client product...


  • Essen, Nordrhein-Westfalen, Deutschland Lenovo Vollzeit

    About the RoleThis is a technical position within Lenovo's Premier Technical Support team based in Germany. As a member of this team, you will provide best-in-class support to Lenovo's Premier Support customers. Your responsibilities will include delivering remote troubleshooting and isolation to accurately diagnose reported problems within the client...


  • Essen, Nordrhein-Westfalen, Deutschland Lenovo Vollzeit

    About the RoleThis is a technical position within Lenovo's Premier Technical Support team based in Germany. As a member of this team, you will provide best-in-class support to Lenovo's Premier Support customers. Your responsibilities will include delivering remote troubleshooting and isolation to accurately diagnose reported problems within the client...


  • Essen, Nordrhein-Westfalen, Deutschland MSX INTERNATIONAL Vollzeit

    Automotive Technical Support Engineer (m/f/d) with PolishHybrid Work ModelLocation: Essen Role OverviewAs an Automotive Technical Support Engineer (m/f/d), you will play a crucial role in assisting retailers with the efficient resolution of technical issues. Your primary responsibilities will include addressing Technician inquiries when standard resources...


  • Essen, Nordrhein-Westfalen, Deutschland Tipico Vollzeit

    Exciting Opportunity at Tipico - Sports Betting CompanyWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Tipico, the original sports betting company. As a key member of our technical team, you will play a critical role in ensuring the smooth operation of our betting shops and IT infrastructure.Key...


  • Essen, Nordrhein-Westfalen, Deutschland Lenovo Vollzeit

    About the RoleThis is a technical position within Lenovo's Premier Technical Support team based in Germany. As a Premier Technical Support Specialist, you will be responsible for delivering exceptional support to Lenovo's Premier Support customers. Your primary focus will be on remote troubleshooting and isolation to accurately diagnose reported problems...


  • Essen, Nordrhein-Westfalen, Deutschland Lenovo Vollzeit

    About the RoleThis is a technical position within Lenovo's Premier Technical Support team based in Germany. As a Premier Technical Support Specialist, you will be responsible for delivering exceptional support to Lenovo's Premier Support customers. Your primary focus will be on remote troubleshooting and isolation to accurately diagnose reported problems...


  • Essen, Nordrhein-Westfalen, Deutschland Lenovo Vollzeit

    About the Role:This is a technical position within Lenovo's Premier Technical Support team based in Germany. As a Premier Technical Support Specialist, you will be responsible for delivering exceptional support to Lenovo's Premier Support customers. Your primary focus will be on remote troubleshooting and isolation to accurately diagnose reported problems...


  • Essen, Nordrhein-Westfalen, Deutschland Tipico Vollzeit

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Tipico Shop Agency North GmbH. As a key member of our technical team, you will be responsible for providing expert technical support to our shops, both remotely and on-site.Key Responsibilities:Provide technical assistance to our retail locations, ensuring seamless...


  • Essen, Nordrhein-Westfalen, Deutschland heads in motion GmbH & Co. KG Vollzeit

    Position OverviewWe are seeking a dedicated IT Support User Helpdesk professional to contribute to our dynamic team at heads in motion GmbH & Co. KG. This role is pivotal in ensuring seamless technical support for our users.Key ResponsibilitiesProvide comprehensive technical assistance to users, addressing their inquiries and resolving issues.Install and...


  • Essen, Nordrhein-Westfalen, Deutschland MSX International Vollzeit

    Technical Support SpecialistAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at MSX International. As a Technical Support Specialist, you will play a critical role in providing timely and effective technical support to our clients.Key ResponsibilitiesProvide technical support to clients via electronic systems, telephone,...