Support Specialist

vor 3 Wochen


Bamberg, Bayern, Deutschland Computop Paygate GmbH Vollzeit
Jobbeschreibung

Wir suchen einen motivierten und kommunikativen Support Specialist, der sich für die Kundenorientierung und die Bereitstellung von hervorragendem Kundenservice begeistern kann.

Verantwortlichkeiten
  • Beratung und Unterstützung von Kunden über Telefon, E-Mail oder vor Ort
  • Eskalation komplexer Kundenanfragen an die zuständigen Teams
  • Weiterverfolgung von Tickets und Unterrichtung der Kunden über den Status
Voraussetzungen
  • Berufserfahrung im Support/Kundendienst oder ähnliches
  • Ausgeprägte Kundenorientierung und Kommunikationsfähigkeiten
  • Fließende Deutsch- und Englischkenntnisse in Wort und Schrift
  • Payment Erfahrung oder eCommerce ist ein Plus
Arbeitsumfeld

Wir bieten ein flexibles Arbeitsumfeld mit Möglichkeiten für Homeoffice, flexible Arbeitszeiten und eine Vielzahl von Benefits, wie Weihnachts- und Urlaubsgeld, steuerfreie Sachbezüge und mehr.

Wie Sie sich einbringen können

Wenn Sie sich für diese Herausforderung begeistern und sich für unsere Werte und Ziele einsetzen, dann freuen wir uns auf Ihre Bewerbung



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