Field Application Specialist
vor 1 Tag
Job Title: Field Application Specialist
Job Type: Full-time
Location: Remote
Job Description:
We are seeking a highly skilled Field Application Specialist to join our team at HiredChina国际人才招聘网. As a Field Application Specialist, you will be responsible for providing technical support and training to customers in the field of energy storage systems.
Key Responsibilities:
- Provide technical support and training to customers on energy storage systems
- Conduct field trials and commissioning for C&I projects
- Provide on-site training for customers on energy storage systems
- Create demos on ESS system level for better field training experience
- Gather technical information from customers and competitors and feed back to R&D
- MEDIATE with aggravated cases and settle cases amicably
- Attend sites where phone support could not get to a satisfactory conclusion
- On-site repairs/adjustment (upgrade, etc.) for distributors or project commissioning purpose
- Build good relationships with local customers and installers
- Frequent local business trips shall be considered
Requirements:
- Bachelor's degree in electrical engineering or a related field, as well as technical experience in the installation and maintenance of energy storage systems
- At least 1 year of experience in Technical service roles related to energy storage or renewable energy
- Effective communication skills, problem-solving skills, and the ability to work independently and as part of a team are critical, as well as being able to work under pressure
- Applicants are expected to have a strong customer focus, technical expertise, and the ability to adapt to change
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