Microsoft Representatives for German Speaking Customers
vor 1 Monat
We are seeking a highly skilled and fluent German speaker to join our Microsoft Support team at Teleperformance Greece. As a German Speaking Customer Support Specialist, you will be responsible for providing exceptional customer service to our German-speaking customers, resolving their technical issues, and ensuring their satisfaction with our products and services.
Key Responsibilities- Identify customer needs and deliver tailored solutions, including sales and technical support
- Guide customers through billing inquiries, transactions, and issue resolution in a timely manner
- Assist customers with placing orders and related issues
- Answer customer inquiries, troubleshoot technical issues, and escalate as necessary
- Follow standard diagnostic procedures to resolve customer issues efficiently
- Turn every customer interaction into a positive experience
- Collaborate with colleagues to share ideas and solutions
- Excellent communication skills in German (native or near-native level)
- Good command of English (B2+ level)
- Sales experience with consumer products and services is an asset
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- An empathetic and customer-focused approach
- A positive and adaptable attitude
- Complete relocation support, including flight tickets, accommodation, and house searching assistance
- Competitive monthly salary and annual bonuses
- Referral program with great bonuses
- Healthcare benefits and numerous discounts
- Full training by certified instructors
- Professional growth and development opportunities
- State-of-the-art premises with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
Teleperformance Greece is a leading provider of customer experience solutions, offering a range of services to help businesses succeed in the market. As a member of our team, you will have the opportunity to work with a multinational company, develop strong skills and experience, and represent one of the biggest brands worldwide.
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Berlin, Berlin, Deutschland Teleperformance Greece VollzeitUnlock Your Potential as a Microsoft Representative for German Speaking CustomersAre you a fluent German speaker looking for a challenging and rewarding career opportunity? We're seeking highly motivated and customer-focused individuals to join our Microsoft Support team in Greece.What You'll Do:Identify customer needs and deliver tailored solutions,...
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Berlin, Berlin, Deutschland Teleperformance Greece VollzeitUnlock Your Potential as a Microsoft Representative for German Speaking CustomersAre you a fluent German speaker looking for a challenging and rewarding career opportunity? We're seeking highly motivated and customer-focused individuals to join our Microsoft Support team in Greece.What You'll Do:Identify customer needs and deliver tailored solutions,...
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