Microsoft Representative for German Speaking Customers
vor 4 Wochen
Teleperformance Greece is seeking a highly motivated and customer-focused individual to join our Microsoft Support team as a German Language Support Specialist.
As a German Language Support Specialist, you will be responsible for providing excellent customer service to German-speaking customers, resolving their technical issues, and ensuring their satisfaction with our products and services.
Key responsibilities include:
- Identifying customer needs and delivering appropriate solutions, including sales
- Guiding customers facing issues related to billing inquiries, handling transactions, and providing resolution to inquiries in a timely manner
- Assisting customers to place an order and related issues
- Answering customers' inquiries and troubleshooting or escalating technical issues that they face and assisting customers with account issues
- Following standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
- Turning every customer into a happy customer
- Exchanging ideas and solutions with your colleagues
- Enjoying your time in Greece
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you -)
- Competitive monthly salary + 2 extra salaries per year
- Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth &
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a company that fosters diversity
This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering to all, regardless of gender, ethnicity, religion, culture, or age.
Thinking about relocating and wondering about the cost of living in Greece? Get an idea here:
Greece has enviable history and culture, climate, and cuisine - and yet, the cost of living is among the lowest in Europe. No wonder Greece is a popular destination for tourists and expats alike.
Find out more
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