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Client Service Representative

vor 2 Monaten


Wiesbaden, Hessen, Deutschland CSC Global Vollzeit
About CSC Global

CSC Global is a leading provider of global business solutions, dedicated to delivering exceptional service and support to our clients worldwide.

Job Summary

We are seeking a highly skilled Client Service Representative to join our team in Wiesbaden, Germany. As a Client Service Representative, you will be responsible for managing a portfolio of clients, providing exceptional customer service, and building strong relationships with our clients.

Key Responsibilities
  • Pflegen und Stärken von vertrauensvollen Kundenbeziehungen
  • Betreuung eines festen Kundenportfolios im Bereich Online-Markenschutz
  • Bearbeitung von Kundenanfragen
  • Informationen über industrieinterne Richtlinien und neue Leistungsangebote
  • Recherche und Analyse von Portfoliodaten
  • Online Kundentraining
Requirements
  • Abgeschlossene kaufmännische Ausbildung, ein abgeschlossenes Studium oder Berufserfahrung in einem ähnlichen Bereich
  • Ausgeprägte positive Kunden- und Serviceorientierung
  • Muss fließend Englisch und Deutsch sprechen. Jede weitere Sprache wäre von Vorteil
  • Kommunikationsstärke und hohe Teamkompetenz
  • Gute MS-Office-Kenntnisse, vor allem Word und Excel
  • Affinität für selbständiges Arbeiten, sowie für Teamarbeit
  • Detailorientierung und Problemlösekompetenz
  • Koordination und Management Ihres Aufgabenbereiches
What We Offer
  • Einen neuen, modernen und komfortablen Arbeitzplatz im Herzen Wiesbadens
  • Ein freundliches, internationales Team
  • Interessante und abwechslungsreiche Tätigkeiten in einem dynamischem Umfeld
  • Umfangreiche Weiterbildungsmöglichkeiten
  • Stabiles, stark wachsendes und internationales Unternehmen
  • Jährliche leistungsorientierte Lohnerhöhung
  • Attraktives Einkommen
  • Teamorientierte Führung
  • Umfangreiche 5-wöchige Einarbeitung