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Technical Support Specialist

vor 2 Monaten


Fürstenfeldbruck, Bayern, Deutschland Güntner GmbH Vollzeit
Job Summary

Güntner GmbH is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing technical assistance to our customers, analyzing errors, and developing solutions.

Key Responsibilities
  • Collaborate with customers to identify and resolve technical issues
  • Provide technical support and guidance to customers
  • Participate in projects related to complaints management and suggest improvements
  • Process and document customer claims in a timely and accurate manner
Requirements
  • Technical apprenticeship in refrigeration/air conditioning or electrics/electronics
  • Excellent customer service and communication skills
  • Proficiency in MS Office and ERP systems
  • Fluent English language skills, with basic German language skills a plus
What We Offer
  • A dynamic and challenging work environment
  • Opportunities for professional growth and development
  • An attractive remuneration package with benefits
  • Access to company benefits and perks
About Güntner GmbH

Güntner GmbH is a leading manufacturer of components for refrigeration and air conditioning technology. With a global presence and a commitment to innovation, we offer a unique opportunity for professionals to grow and develop their careers.