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Client Value Partner

vor 2 Monaten


Munich, Bayern, Deutschland Celonis Vollzeit

Unlock Business Potential with Celonis

Celonis, the global leader in Process Mining technology, is seeking a seasoned professional to spearhead our mission of data-driven business transformation with our most strategic customers in the Pharma & Chemical industry.

The Role:

As a Client Value Partner, you will lead extensive teams of Celonis experts to ensure the success and satisfaction of our top customer base on their journey to realizing value with Celonis. You will be the primary accountable lead and trusted advisor, dedicated to driving value for a select group of customers.

Key Responsibilities:

  • Develop and maintain strong relationships with key stakeholders, including C-level executives, to embed Celonis into their strategic objectives.
  • Ensure engagements are properly staffed, leveraging resources from global cross-functional Celonis teams.
  • Mentor customers on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
  • Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Requirements:

  • Minimum 15 years of relevant customer success, strategy consulting, or related experience in the industry.
  • Strong experience in driving large-scale transformation programs, process re-engineering engagements, and implementations.
  • Ability to navigate large global organizations and have the power of persuasion through data, facts, and confidence.
  • Strong team player who inspires the team with a patient and entrepreneurial leadership style.
  • Project management: ability to organize and manage multiple streams.

About Celonis:

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes.

What We Offer:

  • The unique opportunity to work with industry-leading process mining technology.
  • Investment in your personal growth and skill development.
  • Great compensation and benefits packages.
  • A global and growing team of Celonauts from diverse backgrounds.

Join Us:

Celonis is a global leader in Process Mining technology, and we're committed to making processes work for people, companies, and the planet. If you're passionate about driving business transformation and have a proven track record in customer success, we'd love to hear from you.