TRICARE Beneficiary Services Representative
Vor 2 Tagen
We are seeking a highly skilled and detail-oriented Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will play a critical role in providing exceptional service to our military families.
Key Responsibilities:- Verify benefits eligibility and process enrollments, disenrollments, and portability transfers using the Defense Online Enrollment System and other relevant systems.
- Register TRICARE beneficiaries in the MHS Genesis system and perform Primary Care Manager changes in accordance with Military Treatment Facility guidelines.
- Provide education on resources and benefits, enrollment/disenrollment information, and customer service to beneficiaries via phone and in-person interactions.
- Collect, process, retrieve, and disseminate transfer information for active-duty and active-duty family member portability/disenrollment processes.
- Conduct briefings for In Processing, Out Processing, Maternity, pre-separation/retirement, and other relevant events.
- Provide basic claims assistance, including information on claim status.
- Collect and record Health Information into applicable systems.
- Assess the appropriate assistance level needed and refer or escalate as necessary to address the issue at hand.
- Collect and report information on daily activities performed.
- Complete tasks on a timely basis and comply with HIPAA regulations, Leidos, and other training and refresher courses.
- Maintain confidentiality and proper handling of Protected Health Information.
- Provide remote support to Leidos BSRs at other sites and shadow support to new BSRs as needed.
- Adhere to a business casual dress code.
- High school diploma or GED.
- Must be SOFA/Command Sponsored as a dependent of an Active-Duty Service Member, DoD employee, or US Contractor supporting the DoD.
- Must be a US Citizen.
- Be eligible for and maintain ADP IT III / Non Sensitive Position, Tier 1.
- Three years' cumulative experience in the following areas:
- Experience in U.S. military healthcare delivery system or civilian managed care medical/administrative environment.
- Experience in a medical or clinical environment.
- Experience with MHS Genesis or civilian healthcare computer system and in processing medical claims.
- Experience in a customer service environment.
- Fluency in English.
- Proficient in written and oral communications.
- Effective presentation skills.
- Computer literate with Internet research experience.
- Proficient with Microsoft Office 2010 or later applications—Word, Excel, PowerPoint, and Outlook.
- Ability to reply tactfully with people on the phone and in person.
- Ability to work independently and under minimal supervision.
- Excellent organizational skills and time management skills.
- Detail-oriented.
- Ability to multitask.
- Knowledge of TRICARE Overseas programs, Defense Enrollment Eligibility Reporting System (DEERS), DOES, and MHS Genesis.
-
TRICARE Beneficiary Services Representative
vor 1 Woche
Grafenwöhr, Bayern, Deutschland Leidos VollzeitJob SummaryWe are seeking a highly skilled Beneficiary Services Representative Floater to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to TRICARE beneficiaries, ensuring they receive the best possible care and benefits.Key ResponsibilitiesBeneficiary Education and Enrollment ServicesVerify...
-
TRICARE Beneficiary Services Representative
vor 1 Woche
Grafenwöhr, Bayern, Deutschland Leidos VollzeitJob SummaryWe are seeking a highly skilled Beneficiary Services Representative Floater to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to TRICARE beneficiaries, ensuring they receive the best possible care and benefits.Key ResponsibilitiesBeneficiary Education and Enrollment ServicesVerify...
-
TRICARE Beneficiary Services Representative
Vor 2 Tagen
Grafenwöhr, Bayern, Deutschland Leidos VollzeitJob SummaryWe are seeking a highly skilled and detail-oriented Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to TRICARE beneficiaries, ensuring they receive the best possible care and benefits.Key ResponsibilitiesVerify benefits eligibility and process...
-
TRICARE Beneficiary Services Representative
Vor 2 Tagen
Grafenwöhr, Bayern, Deutschland Leidos VollzeitJob SummaryWe are seeking a highly skilled and detail-oriented Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to TRICARE beneficiaries, ensuring they receive the best possible care and benefits.Key ResponsibilitiesVerify benefits eligibility and process...
-
TRICARE Beneficiary Services Representative
vor 1 Woche
Grafenwöhr, Bayern, Deutschland 00100 LEIDOS, INC. VollzeitJob SummaryWe are seeking a highly skilled Beneficiary Services Representative Floater to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to our beneficiaries, ensuring they receive the best possible care and services.Key ResponsibilitiesVerify benefits eligibility and process enrollments,...
-
Protection Services Representative
vor 1 Woche
Grafenwöhr, Bayern, Deutschland Pond Security Service GmbH VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Security Officer to join our team at Pond Security Service GmbH. As a Security Officer, you will be responsible for providing a safe and secure environment for our clients and employees.Key ResponsibilitiesProvide armed security services to our clientsManage access control and reception...
-
Protection Services Representative
vor 1 Woche
Grafenwöhr, Bayern, Deutschland Pond Security Service GmbH VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Security Officer to join our team at Pond Security Service GmbH. As a Security Officer, you will be responsible for providing a safe and secure environment for our clients and employees.Key ResponsibilitiesProvide armed security services to our clientsManage access control and reception...
-
Customer Service Representative
vor 2 Wochen
Grafenwöhr, Bayern, Deutschland Exchange VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Food Service Worker at the Exchange. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesGreet every customer with a smile and a...
-
Customer Service Representative
vor 2 Wochen
Grafenwöhr, Bayern, Deutschland Exchange VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Food Service Worker at the Exchange. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesGreet every customer with a smile and a...
-
ACS Customer Service Representative
vor 4 Wochen
Grafenwöhr, Bayern, Deutschland French Consulting VollzeitJOB OPENING Title: ACS Front Desk Services and Lending Closet Location: Grafenwöhr, Germany Job-Type: Full Time Position Overview The Army Community Service (ACS) at USAG Bavaria Grafenwoehr and Hohenfels Military Community is seeking a dedicated professional to manage the Information, Referral, and Lending Closet Programs. This initiative aims to support...
-
Utility Services Administrator
vor 4 Wochen
Grafenwöhr, Bayern, Deutschland U.S. Army Europe and Africa VollzeitUtility Services Administrator Location: Grafenwoehr, Germany Eligibility CriteriaOpen to current INTERNAL Local National Employees across Germany, including all Local National employees of the U.S. Forces in Germany, as well as EXTERNAL Local National Applicants residing in Germany. Key ResponsibilitiesThe incumbent will oversee and manage all contracts and...
-
On-the-Go Store Representative
vor 4 Wochen
Grafenwöhr, Bayern, Deutschland Exchange VollzeitJob Overview This role involves providing customer assistance and performing various craft and trade tasks under designated supervision, ensuring that duties do not exceed the level of HPP 2. The position may require working in a retail or food service environment. Responsibilities include preparing and serving simple food items and beverages, basic...
-
WFS Field Service Technician JBC-P Grafenwoehr, Germany
vor 2 Monaten
Grafenwöhr, Bayern, Deutschland General Dynamics Information Technology VollzeitReq ID: RQ180315Type of Requisition: ExpatriateClearance Level Must Be Able to Obtain: SecretJob Family: Field EngineeringSkills:Documentations,Software Installations,Troubleshooting,Troubleshooting SoftwareExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:· GDIT has an opportunity for a Field Service Technician supporting...
-
Project Manager
vor 1 Woche
Grafenwöhr, Bayern, Deutschland U.S. Army Europe and Africa VollzeitJob SummaryWe are seeking a highly skilled Project Manager to join our team at U.S. Army Europe and Africa. The successful candidate will be responsible for managing and coordinating all aspects of engineering and construction projects, ensuring timely completion, and meeting budget requirements.Key ResponsibilitiesEstablish and coordinate project scope,...
-
Project Manager
vor 1 Woche
Grafenwöhr, Bayern, Deutschland U.S. Army Europe and Africa VollzeitJob SummaryU.S. Army Europe and Africa is seeking a highly skilled Project Manager - Engineering and Construction to join our team. As a key member of our organization, you will be responsible for managing and coordinating all aspects of engineering and construction projects, ensuring timely completion, and meeting budget requirements.Key...
-
Project Manager
Vor 6 Tagen
Grafenwöhr, Bayern, Deutschland U.S. Army Europe and Africa VollzeitJob SummaryWe are seeking a highly skilled Project Manager to join our team at U.S. Army Europe and Africa. The successful candidate will be responsible for managing and coordinating all aspects of engineering and construction projects, ensuring timely completion, and meeting budget and quality standards.Key ResponsibilitiesEstablish and coordinate project...
-
Project Manager
Vor 6 Tagen
Grafenwöhr, Bayern, Deutschland U.S. Army Europe and Africa VollzeitJob SummaryWe are seeking a highly skilled Project Manager to join our team at U.S. Army Europe and Africa. The successful candidate will be responsible for managing and coordinating all aspects of engineering and construction projects, ensuring timely completion, and meeting budget and quality standards.Key ResponsibilitiesEstablish and coordinate project...
-
Project Manager
Vor 2 Tagen
Grafenwöhr, Bayern, Deutschland U.S. Army Europe and Africa VollzeitJob SummaryWe are seeking a highly skilled Project Manager to join our team at U.S. Army Europe and Africa. The successful candidate will be responsible for managing and coordinating all aspects of engineering and construction projects, ensuring timely completion, within budget, and to the required quality standards.Key ResponsibilitiesEstablish and...
-
Project Manager
Vor 2 Tagen
Grafenwöhr, Bayern, Deutschland U.S. Army Europe and Africa VollzeitJob SummaryWe are seeking a highly skilled Project Manager to join our team at U.S. Army Europe and Africa. The successful candidate will be responsible for managing and coordinating all aspects of engineering and construction projects, ensuring timely completion, within budget, and to the required quality standards.Key ResponsibilitiesEstablish and...
-
Logistics Technician
vor 2 Monaten
Grafenwöhr, Deutschland Valiant Integrated Services VollzeitPosition Description SUMMARY: Valiant is looking for a Temporary Full-Time experienced Logistics Technician to join our professional team at Grafenwoehr Training Area (GTA), Germany providing support to the Mission Training Complex Capabilities Program (MTCCS). The ideal candidate will act as a key operational, administrative and customer...
-
Physician (Psychiatry, Child and Adolescent)
vor 4 Monaten
Grafenwöhr, Deutschland Defense Health Agency VollzeitOverview Physician (Psychiatry, Child and Adolecent) Bavaria, Germany Vilseck is one of the most charming military installations in Germany. This is a quiet, but friendly community of people helping people. Vilseck is located in the state of Bavaria (Bayern) in the Oberpfalz region. It is a small rural community with a population of about 8,000....