German Customer Service Representative for a Leading Electronics Company

vor 4 Wochen


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
Customer Service Representative Opportunity

Are you a German speaker looking to advance your career in customer service? We have an exciting opportunity for a Customer Service Representative to join our team in Greece, working with one of the largest electronics companies in the world.

As a Customer Service Representative, you will be responsible for responding to customer inquiries via email, chat, and phone, providing how-to-use steps for newly purchased devices, and guiding customers to arrange repairs if needed. You will work effectively as part of a team, developing effective and supportive relationships with colleagues and management.

Key responsibilities include:
  • Responding to customer inquiries in a timely and professional manner
  • Providing product information and troubleshooting assistance
  • Working collaboratively with colleagues to resolve customer issues
  • Developing and maintaining a strong, professional relationship with customers

Requirements
  • Fluency in German
  • Excellent communication and problem-solving skills
  • Good command of English
  • Soft skills and politeness
  • Technical aptitude and ability to learn new systems

What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Support for relocation to Greece, including flight tickets and accommodation
  • Referral program and other incentives

About Us
We are a leading provider of customer service solutions, working with some of the world's largest brands. We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and customer-focused individual looking to advance your career, we encourage you to apply for this exciting opportunity.

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