German Customer Service Representative for Imperial Brands

vor 3 Wochen


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
Customer Service Role for Imperial Brands

Teleperformance Greece is seeking a skilled Customer Service Representative to join our team in collaboration with Imperial Brands Hellas. As a Customer Service Expert, you will provide top-notch support to customers interested in our new products, bluTM, PULZE & iD.

Key Responsibilities:
  • Handle customer inquiries via phone, chat, social media, and email
  • Resolve technical issues and provide product information
  • Offer advice on product usage and guide customers through online purchases
  • Stay up-to-date on new products, marketing initiatives, and policy changes
  • Deliver exceptional customer experience

Requirements:
  • High school diploma or equivalent
  • Excellent German language skills (verbal and written)
  • Good English language skills
  • Computer literacy (MS Windows, Internet applications)
  • Positive attitude and pleasant personality
  • Willingness to learn and train
  • Accountability when handling sensitive information

What We Offer:
  • Complete relocation support
  • Competitive salary and benefits
  • Opportunities for career growth and development
  • Relaxed working environment with break areas
  • Free online Greek language courses


This is a fantastic opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. Teleperformance Greece is an equal opportunities employer, offering a diverse and inclusive work environment.

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