User Experience Specialist

vor 3 Wochen

Hamburg, Hamburg, Deutschland Hamburger Verkehrsverbund GmbH Vollzeit
Überblick über die Aufgaben

Als User Experience Specialist bei der Hamburger Verkehrsverbund GmbH (HVV) sind Sie für die Entwicklung und Implementierung von Strategien und Lösungen verantwortlich, die die Benutzerfreundlichkeit und Effizienz des öffentlichen Personenverkehrs (ÖPNV) in der Metro Region Hamburg verbessern. Mit Ihrem Fachwissen und Ihrer Erfahrung werden Sie die Bedürfnisse der Fahrgäste und die Anforderungen der HVV GmbH in Einklang bringen, um einen leistungsstarken und benutzerfreundlichen ÖPNV zu gewährleisten.

Verantwortlichkeiten
  • Entwicklung von Strategien und Lösungen für die Verbesserung der Benutzerfreundlichkeit und Effizienz des ÖPNV
  • Kooperation mit den Abteilungen der HVV GmbH, um die Bedürfnisse der Fahrgäste und die Anforderungen der Gesellschaft zu verstehen
  • Implementierung von Lösungen, die die Benutzerfreundlichkeit und Effizienz des ÖPNV verbessern
  • Überwachung und Analyse der Ergebnisse der Implementierten Lösungen
Qualifikationen

Um diese Herausforderung zu meistern, benötigen wir einen engagierten und erfahrenen User Experience Specialist, der über folgende Qualifikationen verfügt:

  • Abgeschlossenes Studium in einem relevanten Fach wie User Experience Design, Benutzerzentriertes Design, Informationsdesign oder ein verwandtes Fach
  • Mindestens 3 Jahre Erfahrung in der Entwicklung von Strategien und Lösungen für die Verbesserung der Benutzerfreundlichkeit und Effizienz des ÖPNV
  • Kenntnisse in den Bereichen User Experience Design, Benutzerzentriertes Design, Informationsdesign und Kommunikationsdesign
  • Fähigkeit, komplexe Probleme zu analysieren und Lösungen zu entwickeln
  • Sehr gute Kommunikations- und Teamfähigkeiten

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