Aktuelle Jobs im Zusammenhang mit IT Operations Specialist - Aachen, Nordrhein-Westfalen - Scaleneworks EU
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
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Senior IT Infrastructure Specialist
vor 2 Monaten
Aachen, Nordrhein-Westfalen, Deutschland PharmaLex VollzeitAbout the RoleWe are seeking a highly skilled IT Infrastructure Specialist to join our team at PharmaLex. As a key member of our IT department, you will be responsible for managing and maintaining our IT systems, ensuring seamless operation and optimal performance.Key ResponsibilitiesManage and maintain all infrastructure systems, including LANs, WANs,...
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Senior IT Infrastructure Specialist
vor 2 Monaten
Aachen, Nordrhein-Westfalen, Deutschland PharmaLex VollzeitAbout the RoleWe are seeking a highly skilled IT Infrastructure Specialist to join our team at PharmaLex. As a key member of our IT department, you will be responsible for managing and maintaining our IT systems, ensuring seamless operation and optimal performance.Key ResponsibilitiesManage and maintain all infrastructure systems, including LANs, WANs,...
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Facilities Operations Specialist
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Senior IT Infrastructure Specialist
vor 3 Wochen
Aachen, Nordrhein-Westfalen, Deutschland PharmaLex VollzeitJob OverviewPharmaLex is seeking a highly skilled IT Infrastructure Specialist to join our team. As a key member of our IT department, you will be responsible for managing and maintaining our IT systems, ensuring seamless operation and optimal performance.Key ResponsibilitiesManage and maintain all IT infrastructure systems, including LANs, WANs, Internet,...
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IT Infrastructure Specialist
vor 2 Wochen
Aachen, Nordrhein-Westfalen, Deutschland PharmaLex VollzeitJob SummaryWe are seeking a highly skilled IT Infrastructure Specialist to join our team at PharmaLex. The ideal candidate will have a strong background in managing and maintaining IT systems, including LANs, WANs, Internet, intranet, security, and wireless implementations.Key Responsibilities:Manage and develop all infrastructure systems, including LANs,...
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Network Infrastructure Specialist
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Senior IT Infrastructure Specialist
vor 3 Wochen
Aachen, Nordrhein-Westfalen, Deutschland PharmaLex VollzeitJob SummaryWe are seeking a highly skilled IT Infrastructure Specialist to join our team at PharmaLex. The successful candidate will be responsible for managing and maintaining our IT systems, ensuring seamless operation and optimal performance.Key ResponsibilitiesManage and maintain all IT infrastructure systems, including LANs, WANs, Internet, intranet,...
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Senior IT Infrastructure Specialist
vor 4 Wochen
Aachen, Nordrhein-Westfalen, Deutschland PharmaLex VollzeitJob SummaryWe are seeking a highly skilled IT Infrastructure Specialist to join our team at PharmaLex. The successful candidate will be responsible for managing and maintaining our IT systems, ensuring seamless operation and continuous improvement.Key ResponsibilitiesManage and maintain all infrastructure systems, including LANs, WANs, Internet, intranet,...
IT Operations Specialist
vor 2 Monaten
At Scaleneworks EU, we are seeking a highly skilled IT Operations Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our users, ensuring the smooth operation of our IT infrastructure, and collaborating with our global teams to deliver high-quality IT services.
Key Responsibilities:- Provide onsite and remote IT support to users, including assistance, instruction, and training on IT-related matters.
- Support and assist in configuring IT appliances, printers, VoIP phones, mobile phones, tablets, internet lines, and other standard hardware and software.
- Act as a local point of contact for IT outsourcing partners and other Global IT business units.
- Participate in a global call center providing remote support to end users.
- Assist in operating system support, including Windows, iOS, and Android.
- Support standard hardware and software, as well as local network internet lines, VoIP systems, printers, mobile phones, and tablets.
- Contribute to server room operations, including racking, patching, cabling, and refresh.
- Collaborate with the Global IT Infrastructure team to assess capacity and requirements locally.
- Manage incident and request management.
- Travel to other locations as needed.
- Train new users, conduct regular training sessions, and provide project-related training.
- Provide technical support for Google Apps and Office 365.
- Ensure effective user communication, including IT changes, announcements, and reminders.
- Translate documents, training materials, and manuals to local languages.
- Assist with IT projects and consulting within the boundaries of this job description.
- Maintain an IT knowledge database.
- Provide relevant information during local IT audit processes.
- Dispose of IT equipment and appliances.
- Provide IT consultancy to local management upon request.
- Participate in a rotating shift for weekend calls.
- Provide best effort IT support for local business events.
- Strong knowledge of Microsoft Windows, iOS, and Android operating systems.
- Familiarity with Microsoft Office suite, Google Apps, and VoIP.
- Basic server room knowledge.
- Fluent German (native or at least B2) and English.
- Time management skills.
- Excellent communication skills (written and verbal).
- Ability to build and manage strong working relationships with end users.
- Ability to deliver at a high level, even under pressure, when working independently and as part of a team.
- Friendliness and team-player skills.
- Good negotiation and training skills.
- Ability to translate business needs into IT terms.
- Previous experience in a customer-facing technical support role.
- Experience working within SLA-driven environments.
Competencies: Customer Focus, Collaboration, Continuous Learning, Passion for Results, Communication with Impact.
