IT Infrastructure Specialist

Vor 2 Tagen


Aachen, Nordrhein-Westfalen, Deutschland PharmaLex Vollzeit

Job Summary

We are seeking a highly skilled IT Infrastructure Specialist to join our team at PharmaLex. The ideal candidate will have a strong background in managing and maintaining IT systems, including LANs, WANs, Internet, intranet, security, and wireless implementations.

Key Responsibilities:

  • Manage and develop all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, and server virtualization;
  • Administer and develop the SAN infrastructure;
  • Ensure streamlined operation of the PharmaLex IT systems;
  • Review, categorize, and prioritize IT tickets from Cencora PharmaLex staff;
  • Coordinate and track ticket resolution;
  • Manage IT assets, including inventory and documentation;
  • Collaborate with the Team Leader IT and other departments to identify and implement cost-effective technology solutions;
  • Contribute to the design of IT operations and service functions and processes;
  • Administer connections to customer systems;
  • Perform backup administrator duties, including configuring, managing, and monitoring backup solutions;
  • Manage Business Continuity and Disaster Recovery;
  • Standardize, manage, and expand the software tool portfolio;
  • Manage and optimize licenses;
  • Manage the lifecycle of hardware and software;
  • Provide training on IT-related SOPs and WIs;
  • Ensure compliance with IT security requirements;
  • Contribute to the maintenance of the company's Quality Management System.

Requirements:

  • At least 10 years of relevant work experience, with at least some experience in a small-and-medium-enterprise environment;
  • Fluency in German and English;
  • Technical hands-on knowledge of PLx key technologies;
  • Microsoft Windows Server, Linux Server;
  • Microsoft Windows Active Directory, Entra ID;
  • Network - Routing - Firewall;
  • IT Security;
  • Server virtualization - VMWare;
  • Practical knowledge of IT service processes (ITIL);
  • Understanding of current IT infrastructure issues and solutions;
  • Experience in cooperating with IT service providers;
  • Strong interpersonal, written, and oral communication skills;
  • Ability to organize operational procedures and manage multiple critical issues;
  • Proven analytical and problem-solving abilities;
  • Strong customer service orientation;
  • Flexibility and adaptability;
  • Persistence during task processing;
  • Quality and security awareness;
  • Empathy and social skills;
  • Experience working in a team-oriented, collaborative environment.


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