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Senior IT Infrastructure Specialist

vor 1 Monat


Aachen, Nordrhein-Westfalen, Deutschland PharmaLex Vollzeit

Job Overview

PharmaLex is seeking a highly skilled IT Infrastructure Specialist to join our team. As a key member of our IT department, you will be responsible for managing and maintaining our IT systems, ensuring seamless operation and optimal performance.

Key Responsibilities

  • Manage and maintain all IT infrastructure systems, including LANs, WANs, Internet, intranet, security, and wireless implementations.
  • Administer and develop the SAN infrastructure, ensuring streamlined operation of PharmaLex IT systems.
  • Review, categorize, and prioritize IT tickets from Cencora PharmaLex staff, coordinating and tracking ticket resolution.
  • Manage IT assets, including maintenance of component inventory and related documentation.
  • Collaborate with Team Leader IT and decision makers to identify, recommend, develop, implement, and support cost-effective technology solutions.
  • Contribute to the design of IT operations and service functions and processes.
  • Administer connections to customer systems and serve as a backup administrator for configuring, managing, and monitoring backup solutions.
  • Ensure compliance with IT security requirements and contribute to the maintenance of the company's Quality Management System.

Requirements

  • At least 10 years of relevant work experience, with at least partly in a small-and-medium-enterprise environment.
  • Fluent in German and English.
  • Technical hands-on knowledge in PLx key technologies.
  • Microsoft Windows Server, Linux Server, Microsoft Windows Active Directory, Entra ID, Network - Routing - Firewall, IT Security, Server virtualization - VMWare, and practical knowledge of IT service processes (ITIL).
  • Overview of current IT infrastructure issues and solutions, experience in cooperation with IT service providers.

Soft Skills

  • Strong interpersonal, written, and oral communication skills.
  • Good understanding of the organization's goals and objectives.
  • Ability to organize operational procedures and manage multiple critical issues, prioritize and execute tasks, and make sound decisions.
  • Proven analytical and problem-solving abilities, strong customer service orientation, flexibility, and adaptability.
  • Persistence during task processing, quality and security awareness, empathy, and social skills.
  • Experience working in a team-oriented, collaborative environment.