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Customer Service Representative
vor 2 Monaten
We are a reputable and well-established company, DG timework GmbH, seeking a highly skilled and motivated individual to join our team as a Customer Advisor in the Insurance Sector. Our company has been serving clients for over 16 years, providing expert services and solutions.
Your Responsibilities:- Act as the primary point of contact for customer inquiries and concerns
- Handle changes and cancellations of existing insurance policies with accuracy and efficiency
- Manage and maintain customer data in our system, ensuring up-to-date information
- Facilitate communication between policyholders and insurers, resolving issues promptly
- Redirect general inquiries to relevant departments, ensuring seamless customer service
- Excellent verbal and written communication skills in German
- Background in business administration or equivalent experience
- Enjoy interacting with customers and possess a friendly, approachable personality
- Highly customer-focused with empathy and understanding
- Ability to work effectively in a team environment
- Clean criminal record
- Competitive salary and benefits package
- Comprehensive training to prepare you for the role
- Opportunities for professional and personal growth and development
- Favorable working atmosphere in a modern, dynamic company
- A collaborative and friendly team environment
We pride ourselves on being a reliable and competent service provider, dedicated to delivering exceptional results for our clients.
Contact InformationWe look forward to welcoming a talented and motivated individual to our team. If you are passionate about customer service and have a strong desire to succeed, we encourage you to apply for this exciting opportunity.
