Regional Clinical Manager GSA
vor 2 Wochen
At Insulet Corporation, we are committed to empowering our customers to live healthier, more independent lives through the use of our innovative Omnipod product platform. As a Regional Clinical Manager, you will play a critical role in leading the delivery and embedding of Clinical Training and Education in your region, developing the skills and competencies of our Clinical Team, and advancing our in-country Clinical Capabilities as a strategic resource in the Customer Pathway.
Key Responsibilities:
- Work with our customers and internal teams to continuously develop our strategic Pathway programmes and position our Clinical Team to deliver maximum customer value and service.
- Collaborate with the Sales Team in your region to build knowledge, drive clinical excellence, and achieve increased uptake of Omnipod and sales goals.
- Lead the strategic execution and direction of Education and Training within your regional team.
- Direct and deliver New Product launch training to Internal Teams in conjunction with other commercial functions.
- Develop and deliver education programmes for internal clinical and sales teams to drive expertise and achieve best-in-class service to our customers.
- Create Educational Material and use the Veeva Medical Review (MLR) framework for approval of content. Provide training as needed.
- Assist with sales events such as pump clinics, pump support groups, info sessions, in-the-office educational events, patient info nights, JDRF walks, vendor days, etc.
- Promote the benefits of insulin pump therapy and sell Omnipod Insulin Management System to providers, Key Opinion Leaders, and product users.
- Evaluate and support Certified Pod Training and CSMs in skills needed to be effective and excellent in helping patients move to Omnipod therapy.
- Work collaboratively with Sales Excellence, Clinical Teams, Marketing, Medical Affairs, Market Access, and all functions across Insulet Europe to enhance patient training based on business needs of the territory.
- Coach the Clinical Service Managers and Hybrids in Field in partnership with the Regional Sales Managers.
- Ability to understand the importance of engagement and work in conjunction with HCPs for superior patient training outcomes.
- Lead product training and clinical topics development and delivery for Sales and Clinical onboarding in your region.
- Ability to perform administrative duties and complete/turn in on a timely basis.
- Provide field feedback to Sales Management and Sales Excellence based on training of internal hires, HCPs, and patients.
Requirements:
- Diabetes Technology experience is strongly preferred.
- Prior industry/commercial experience is strongly preferred.
- Clinical coaching experience is essential.
- Professional and polished presentation skills.
- Strong interpersonal communications, both oral and written.
- Self-started with minimal direction; extremely flexible, with good business acumen.
- Strong contributing member of the commercial team.
- Credibility and contacts within the diabetes community.
- Proficiency with computers, especially MSExcel, MSPowerpoint, Veeva.
Education and Experience Minimum Requirements:
- Bachelor's degree.
- 5 – 8 years' experience of delivering and embedding clinical training to Field Teams and HCPs.
- Professional up-to-date credentials and/or certifications are preferred: i.e. Certified Diabetes Educator (CDE), Registered Dietitian (RD), or Registered Nurse (RN).
Additional Information:
This position requires regular business travel within the region, at times extensive travel to conduct training events and 'field visits'. Overnight travel and amount of air travel varies by monthly need. The work environment will be home office and car, as well as the Regional Office for our international markets (Paris, Munich, London). There will be a requirement to visit HCPs offices, clinics.
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