Aktuelle Jobs im Zusammenhang mit Luxury Guest Experience Specialist - Frankfurt am Main, Hessen - Marriott International
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Front Office Supervisor
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Gucci Team Lead
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Luxury Guest Experience Specialist
vor 2 Monaten
Unlock Your Potential as a Club Lounge Agent at Marriott International
About the Role:
We are seeking a highly skilled and passionate Club Lounge Agent to join our team at Marriott International. As a Club Lounge Agent, you will be responsible for delivering exceptional guest experiences and ensuring that our VIP and regular guests feel valued and cared for.
Key Responsibilities:
- Guest Check-in/Check-out: Welcome and bid farewell to our esteemed guests, ensuring a seamless and personalized experience.
- Comprehensive Guest Support: Provide prompt and courteous assistance to guests, addressing their needs and resolving any issues that may arise.
- Lounge Management: Maintain the highest standards of cleanliness, organization, and ambiance in the Club Lounge, ensuring a comfortable and inviting atmosphere for our guests.
- Guest Relations and Treatment Distribution: Coordinate with our Front Office, Housekeeping, Engineering, and F&B teams to ensure that our guests receive the highest level of service and attention.
Requirements:
- Previous Reception Experience: A minimum of [insert time period] years of experience in a reception or customer-facing role, preferably in a luxury hotel or hospitality setting.
- Strong Communication Skills: Fluency in German and English, with excellent verbal and written communication skills.
- Passion for Guest Service: A genuine passion for delivering exceptional guest experiences and a commitment to providing individualized care and attention.
- Familiarity with Opera System: Ideally, you will have experience with the Opera system or similar property management systems.
About Marriott International:
Marriott International is a global hospitality leader that values diversity, equality, and inclusion. We are committed to creating a workplace culture that is respectful, inclusive, and supportive of all employees, regardless of their background, culture, or identity.
Join Our Team: If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity to join our team at Marriott International.
