Help Desk Professional

vor 2 Wochen


Berlin, Berlin, Deutschland GULP – experts united Vollzeit

Company Overview


GULP – experts united is a solid company in the IT sector, offering a secure and permanent job opportunity in Berlin.



Salary and Job Security


The position comes with an attractive salary and long-term job security through group affiliation, as well as a contribution to the company pension scheme after the probationary period. Employees also enjoy up to 30 days of vacation entitlement per year.



Job Description


We are seeking a Service Desk Agent to join our team at Randstad professional solutions. As a Help Desk Professional, you will be responsible for managing inventory tracking and data collection, carrying out hardware and software installations and updates, and providing on-site and remote support for technical problems by phone and email.



Required Skills and Qualifications


A completed training in the field of IT systems integration or similar is required. Strong knowledge of the network and server environment, including virtual desktop infrastructure, is also essential. Proficiency in tools like Sophos, Hyper-V, VMware, Datacore, Azure, MS365, Unifi, and ITIL is desirable.



Benefits


Our employees benefit from attractive salary conditions, long-term job security, and a range of additional benefits, including skills development through various e.learnings and special conditions when purchasing concert tickets, electronic devices, sports equipment, and more.



About You


We value solution-oriented thinking and good communication skills. A strong ability to work independently and collaboratively within a team is essential. Good knowledge of German is required, while English language proficiency is an advantage.



Estimated Salary: € 45,000 - € 60,000 per annum


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