Customer Service and Order Management Professional

Vor 6 Tagen


Eschborn, Hessen, Deutschland McCain Foods Limited Vollzeit
Job Description:

We are seeking a highly motivated Customer Service and Order Management Professional to join our team at McCain Foods Limited in Germany.

About the Role:

This is a full-time position that involves delivering exceptional customer service, managing orders, and ensuring seamless communication between various teams. The ideal candidate will have experience in customer services management/order management services and proficiency in SAP or another CMS system.

The successful candidate will be responsible for generating price discrepancy reports, analyzing data, and collaborating with cross-functional teams to resolve issues efficiently.

Key Responsibilities:
  • Manage order entry in SAP (EDI) to ensure accurate pricing, dates, incoterms, and quantities
  • Generate daily price discrepancy reports to prevent claims and analyze root causes
  • Collaborate with customer service, sales, and finance teams to resolve pricing and promotion-related issues
Requirements:

To succeed in this role, you will need:

  • A first experience in customer services management/order management services
  • Proficiency in SAP or another CMS system
  • Fluency in English and German languages
What We Offer:

At McCain Foods Limited, we offer a dynamic and collaborative work environment, global career growth opportunities, and a challenging full-time job. You will also enjoy a varied and responsible role in an effective and international team with flat hierarchies, partial working from home possibilities, and access to career and learning opportunities.

We are committed to sustainability, quality food, and prosperous communities, and as an equal opportunity employer, we reflect the diverse communities around the world in which we live and work.

Salary Estimate:

The estimated salary for this position ranges from €45,000 to €60,000 per annum, depending on qualifications and experience.



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