Technical Support Specialist
vor 2 Wochen
D-ploy ist ein führender Anbieter von IT-Dienstleistungen mit einem breiten Spektrum an Fachkenntnissen in der Technologiebranche. Unser Unternehmen hat sich auf die Bereitstellung von maßgeschneiderten IT-Lösungen spezialisiert, die auf die individuellen Bedürfnisse unserer Kunden zugeschnitten sind. Wir sind stolz darauf, ein dynamisches und unterstützendes Arbeitsumfeld zu bieten, in dem Innovation und Flexibilität gefördert werden.
Aktuell suchen wir einen Technical Support Specialist, der unser engagiertes Team verstärkt.
Was Sie erwartet:
Ein inspirierendes Arbeitsumfeld, ein kollegiales Team und zahlreiche Möglichkeiten zur beruflichen Weiterentwicklung.
Aufgaben:
- Diagnose und Lösung von Hardware- und Softwareproblemen
- Unterstützung bei der Implementierung und Wartung von IT-Systemen, einschließlich Netzwerkinfrastrukturen, Servern und Cloud-Lösungen
- Durchführung von Systemanalysen und Leistungsüberwachungen zur Gewährleistung eines reibungslosen IT-Betriebs
- Entwicklung und Dokumentation von Prozessen und Verfahren im IT-Support
- Bereitstellung von technischem Support und Beratung für verschiedene Software- und Hardwarelösungen
- Sicherstellung der Einhaltung von IT-Sicherheitsrichtlinien und Datenschutzbestimmungen
- Betreuung und Anpassung bestehender Systeme in enger Zusammenarbeit mit unseren Kunden
- Enge Zusammenarbeit mit Produktmanagement, Entwicklung und anderen Fachabteilungen
- Planung und Durchführung von Software-Rollouts und Updates
- Selbstständige Bearbeitung der zugewiesenen Aufgaben
- Flexibilität bei der Anpassung der Arbeitsprioritäten an die Bedürfnisse der Kunden
Anforderungen:
- Abgeschlossene Ausbildung als Fachinformatiker oder eine vergleichbare Qualifikation
- Mehrjährige Erfahrung im technischen Support
- Umfassende Kenntnisse in der Verwaltung von Windows-Betriebssystemen
- Erfahrung in der Netzwerkadministration und Problemlösung
- Fundierte Kenntnisse in der Serververwaltung, Virtualisierungstechnologien und Cloud-Diensten
- Erfahrung mit Windows 7, 10 und 11
- Kenntnisse im Umgang mit mobilen Geräten und Druckerverwaltung
- Hohe Affinität zu IT-Themen und technischen Herausforderungen
- Ausgezeichnete Fähigkeiten zur Problemlösung und analytisches Denken
- Freude an der Zusammenarbeit in internationalen Teams
- Fließende Deutsch- und Englischkenntnisse in Wort und Schrift
- Ein aktuelles Führungszeugnis ist erforderlich
Vorteile:
- Bezahlter Sonderurlaub
- Edenred-Karte für zahlreiche Restaurants und Dienstleistungen
- Empfehlungsprogramm für Mitarbeiter
- Erfrischungen im Büro
- Gutscheine für besondere Anlässe
- Karriereentwicklung und Aufstiegsmöglichkeiten
- Ein freundliches und internationales Arbeitsumfeld
- Wettbewerbsfähige Vergütung und diverse Zusatzleistungen
- Unterstützte Veranstaltungen durch das Unternehmen
Ist IT Ihre Leidenschaft?
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