Technical Support Specialist

vor 4 Wochen


Ulm, Baden-Württemberg, Deutschland Trimble Vollzeit

About the Role

We are seeking a skilled Technical Support Engineer to join our team at Trimble. As a Technical Support Engineer, you will be responsible for providing best-in-class technical support to our customers.

Key Responsibilities

  • Provide 2nd level technical support for technical inquiries, including technical process questions, system failures, software bugs, or performance issues.
  • Challenging tasks in analyzing the behavior of technical systems and steering internal effort to resolve issues that are occurring for customers.
  • Perform minor enhancements or configuration changes of existing customer's systems.
  • Monitor the performance of our platforms and react to relevant incidents.
  • Share your knowledge and help your junior colleagues to grow their technical skills as well as their communication abilities.
  • Closely collaborate with an experienced and diverse international team.

About Us

At Trimble, we believe in celebrating our differences and actively participating in opportunities to be inclusive. We have programs in place to make sure our people are seen, heard, and welcomed, and most importantly, that they know they belong, no matter who they are or where they are coming from.



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