IT Support Specialist

vor 2 Wochen

Berlin, Berlin, Deutschland ENITAS Deutschland GmbH Vollzeit
About ENITAS Deutschland GmbH

ENITAS Deutschland GmbH is a leading provider of IT and finance services, specializing in the areas of technology and innovation.

Job Title: 1st Level IT-Supporter

We are seeking a highly motivated and skilled IT Support Specialist to join our team. As a 1st Level IT-Supporter, you will be responsible for providing technical support to our customers, resolving issues, and ensuring the smooth operation of our IT systems.

Key Responsibilities:
  • Provide technical support to customers via phone, email, or in-person
  • Resolve technical issues and escalate complex problems to senior technicians
  • Perform routine maintenance tasks to ensure the stability and security of our IT systems
  • Collaborate with other teams to identify and implement process improvements
Requirements:
  • Relevant education and experience in IT support or a related field
  • Strong technical skills, including knowledge of Windows, networking, and hardware
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits:

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

If you are a motivated and skilled IT professional looking for a new challenge, please submit your application.

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