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Customer Service Representative

vor 2 Monaten


Mönchengladbach, Nordrhein-Westfalen, Deutschland DG timework GmbH Vollzeit
Customer Support Role at DG timework GmbH

We are seeking a skilled Customer Service Representative to provide professional support to our clients. As a key member of our team, you will be responsible for ensuring high satisfaction levels, data entry, and forwarding complex inquiries to the appropriate department.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, or chat
  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues in a fair and efficient way
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed customer satisfaction targets
Requirements:
  • High school diploma or equivalent required; commercial training preferred
  • Experience in customer service or call center environment
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Fluent in German
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Access to modern technologies and tools
About Us:

DG timework GmbH is a leading provider of temporary work solutions. With over 16 years of experience, we have established ourselves as a reliable employer trusted by well-known clients in various industries.

Contact Information:

For more information about this role, please submit your resume and cover letter.