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Debt Collection Specialist

vor 2 Monaten


Wiesbaden, Hessen, Deutschland R+V Vollzeit

About the Role

We are seeking a highly skilled Debt Collection Specialist to join our team at R+V Allgemeine Versicherung AG. As a key member of our Forderungsmanagement team, you will be responsible for capturing, verifying, and maintaining data relevant to debt collection.

Key Responsibilities

  • Capture and verify data related to debt collection, ensuring accuracy and completeness.
  • Handle pre-legal debt collection processes in accordance with defined procedures.
  • Communicate effectively with internal stakeholders, customers, sales partners, and field staff in written and verbal form.
  • Implement measures to maintain existing agreements within established limits, such as deferment, installment payments, and other arrangements.
  • Process cases and workflows using SAP FS-CD, ensuring efficient and effective debt collection.
  • Take on additional tasks as required to support the team and drive business results.

Requirements

  • Completed commercial education, such as a degree in business administration or a related field.
  • Previous experience in debt collection, preferably in the insurance industry.
  • Proficient in SAP FS-CD and able to navigate complex systems.
  • Basic knowledge of insolvency processing is a plus, but not required.
  • Strong analytical skills, with the ability to work independently and structured.
  • Customer-focused mindset, with excellent communication and interpersonal skills.

What We Offer

  • Home office option with flexible working hours, allowing for a better work-life balance.
  • 38-hour work week, flexible hours, time tracking system, and time banking, ensuring a healthy and productive work environment.
  • 30 days of vacation and additional days off, allowing for relaxation and rejuvenation.
  • 14 monthly salaries with bonuses, employee discounts, and special payments, providing financial stability and security.
  • Company pension scheme and health management services, supporting your overall well-being.
  • Job ticket, bike leasing, bike parking, parking lot, and electric car charging, making commuting and parking convenient.
  • Childcare facilities, care network, and social counseling, supporting work-life balance and employee well-being.
  • Healthy meals in the on-site restaurant and coffee specialties in the Barista Bars, promoting a healthy and productive work environment.
  • Training and development opportunities through the company's academy, supporting career growth and development.
  • Team-oriented culture promoting collaboration and support, fostering a positive and inclusive work environment.