Senior Data Center Engineer

vor 1 Woche

Frankfurt am Main, Hessen, Deutschland Microsoft Vollzeit

Job Summary

As a Senior Data Center Technician at Microsoft, you will play a critical role in delivering the core infrastructure and foundational technologies for our online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. This position requires expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment.

Key Responsibilities

  • Apply advanced diagnostic and troubleshooting expertise to quickly identify the cause(s) of issues.
  • Decommission hardware for complex changes and/or systems with complex interactions.
  • Delegate hardware installation, deployment, and/or replacement work to technicians while providing expert guidance.
  • Ensure quality execution as defined by organizational standards, coordinating downtime, and keeping relevant stakeholders informed of work status.
  • Assist and provide guidance to technicians to complete challenging or complex tasks and escalate issues as needed.

Requirements

  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components.
  • Multipule years' experience supporting IT equipment or related technology.

Preferred Qualifications

  • Associate degree in computer science or other field and/or equivalent work experience.
  • Experience supporting IT equipment or related technology.
  • Experience working in a production, mission-critical 24x7x365 data center environment.
  • Applicable certifications: ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Data Center Foundation Certification (DCFC), Microsoft Certified Professional (MCP), Vendor-Specific Network Certifications.

About Microsoft

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

Benefits

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

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