Operations Manager

vor 1 Tag

Düsseldorf, Nordrhein-Westfalen, Deutschland Audiencly GmbH Vollzeit
Job Description

Audiencly GmbH is a leading influencer marketing agency seeking an experienced Operations Manager to strengthen our organizational and technical workflows. This role requires strong organizational skills, excellent communication abilities, and experience with digital tools such as Trello, Airtable, and Confluence.


About the Role

We are looking for a highly organized individual who can design and refine administrative processes, drive technical projects, and ensure that our digital tools run smoothly. The successful candidate will work closely with various teams, maintain essential data, and support the automation of workflows. With a keen eye for deadlines and priorities, you'll keep multiple projects on track and help us achieve our operational goals.

Key Responsibilities
  • Operational Support & Tool Implementation: Introduce, maintain, and optimize digital tools to enhance administrative and operational efficiency. Provide training to staff as needed.
  • Data Maintenance & Monitoring: Manage and update critical lists, including hardware, credentials, parking passes, licenses, and phones.
  • Project Support: Contribute to internal projects focused on process optimization and automation. Assist the operations team in managing technical systems and developing efficient workflows.
  • Interface with Other Teams: Collaborate closely with various departments to ensure seamless operational and administrative processes. Support the implementation of new tools and systems to facilitate teamwork.

Requirements
  • At least 3 years of professional experience in operations management, preferably in an agency or corporate environment.
  • Strong organizational skills to handle multiple projects, set priorities, and meet deadlines.
  • Excellent communication skills for interacting with internal teams, external service providers, and partners.
  • Experience with digital tools such as Trello, Airtable, and Confluence, and the ability to quickly learn new software. Understanding of process optimization and automation is desirable.
  • High attention to detail, especially when handling invoices, documents, and expense reports.
  • Basic knowledge of human resources management (onboarding, contract management) and financial accounting.
  • Fluent German and English language skills, both written and spoken.
Benefits
  • Favorable salary package (€55,000 - €65,000 per year) based on qualifications and experience.
  • Future-proof workplace in a growing industry.
  • Flexible working in the office/remote.
  • Freedom for creative and innovative ideas.
  • Coaching and further training offers.
  • Offers for mental well-being.
  • 29+ vacation days.

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