Aktuelle Jobs im Zusammenhang mit Technical Support Team Manager - Ulm, Baden-Württemberg - Trimble
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Technical Support Specialist
vor 2 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a skilled Technical Support Engineer to join our team at Trimble. As a Technical Support Engineer, you will be responsible for providing best-in-class technical support to our customers, ensuring their systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support to customers via phone, email, and...
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Technical Support Specialist
vor 3 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitJoin Our Team as a Technical Support SpecialistWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Transporeon - A Trimble Company. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide...
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Technical Support Specialist
vor 3 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitJoin Our Team as a Technical Support SpecialistWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Transporeon - A Trimble Company. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide...
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Technical Support Specialist
vor 1 Monat
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Trimble. As a Technical Support Engineer, you will be responsible for providing best-in-class technical support to our customers, ensuring their systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support to customers via phone, email,...
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Technical Support Specialist
vor 1 Monat
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Trimble. As a Technical Support Engineer, you will be responsible for providing best-in-class technical support to our customers, ensuring their systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support to customers via phone, email,...
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Technical Support Specialist
vor 2 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a skilled Technical Support Engineer to join our team at Trimble. As a Technical Support Engineer, you will be responsible for providing best-in-class technical support to our customers.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatAnalyze and troubleshoot technical issuesDevelop and...
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Technical Support Specialist
vor 1 Woche
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a skilled Technical Support Engineer to join our team at Trimble. As a Technical Support Engineer, you will be responsible for providing best-in-class technical support to our customers.Key ResponsibilitiesProvide 2nd level technical support for technical inquiries, including technical process questions, system failures, software...
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Technical Support Specialist
vor 1 Woche
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAre you passionate about delivering exceptional customer service and technical support?The IS Help Desk Technician plays a vital role in ensuring the smooth operation of Trimble's corporate IS department. As a key member of the team, you will be responsible for providing technical support services to end-users, resolving issues in a timely and effective...
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Technical Support Specialist
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Transporeon, a Trimble Company. As a Technical Support Specialist, you will play a critical role in providing exceptional customer service and technical support to our customers.Key ResponsibilitiesProvide technical support to customers via...
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Technical Support Specialist
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Transporeon, a Trimble Company. As a Technical Support Specialist, you will play a critical role in providing exceptional customer service and technical support to our customers.Key ResponsibilitiesProvide technical support to customers via...
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Technical Support Specialist
vor 2 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitTransform Your Career with TransporeonAre you a registered student looking to gain hands-on experience in technical support? Do you have a passion for problem-solving and a creative mindset? We're seeking a motivated and detail-oriented individual to join our team as a Working Student Technical Support Specialist.About the RoleWe're a dynamic and innovative...
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Technical Support Specialist
Vor 2 Tagen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the JobWe are seeking a skilled Technical Support Specialist to join our team at Trimble. The ideal candidate will have experience in providing technical support and a strong understanding of IT systems. This is a great opportunity to develop your skills and work with a talented international team.Key ResponsibilitiesProvide best possible 2nd level...
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Technical Support Specialist
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide technical support to customers...
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Technical Support Specialist
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide technical support to customers...
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Technical Support Specialist
vor 1 Woche
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitJob SummaryWe are seeking a skilled IS Help Desk Technician to join our team at Trimble Corporate IS. As a key player on the front lines, you will provide world-class customer service and technical support to our end-users.Key ResponsibilitiesProvide technical support and troubleshooting services for a variety of end-users onsite in our Ulm office.Interface...
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Entry-Level Technical Support Associate
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatAnalyze...
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Entry-Level Technical Support Associate
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatAnalyze...
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Technical Support Specialist
vor 1 Monat
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitTransform Your Career with TransporeonWe're a dynamic team at Transporeon, a Trimble Company, where transformation and change are our guiding principles. We're always looking for talented individuals who share our passion for innovation and growth.About the RoleWe're seeking a motivated and detail-oriented Technical Support Specialist to join our team. As a...
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Technical Support Specialist
vor 1 Monat
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitTransform Your Career with TransporeonWe're a dynamic team at Transporeon, a Trimble Company, where transformation and change are our guiding principles. We're always looking for talented individuals who share our passion for innovation and growth.About the RoleWe're seeking a motivated and detail-oriented Technical Support Specialist to join our team. As a...
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Technical Support Specialist
vor 3 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitTransform Your Career with TransporeonWe're a dynamic team at Transporeon, a Trimble Company, where transformation and change are our guiding principles. We're always looking for talented individuals who share our passion for innovation and growth.What We're Looking ForA registered student with a strong technical foundation and manual dexterity.Someone with...
Technical Support Team Manager
vor 2 Monaten
At Trimble, we are committed to embracing transformation and change collaboratively. We continuously rethink and reinvent our approaches to meet the challenges we encounter daily. Whether you are at the beginning of your career or a seasoned professional, we believe you can be a catalyst for transformation.
In this role, you will take on responsibilities such as:
- Leading a team of over 10 technical support specialists, organizing tasks, assisting with escalations, and implementing best practices in processes.
- Contributing to the development strategy of the team, focusing on talent development and retention of key individuals.
- Analyzing the behavior of technical systems and directing internal efforts to resolve customer issues.
- Managing internal reporting based on ticket requests.
- Participating in recruitment activities and conducting job interviews.
- Assisting the Head of Department in evaluating and managing employee performance.
- Actively engaging in process improvements and organizing training for the Technical Support team.
- Fostering positive relationships with stakeholders, including Customer Care, Professional Services, and other departments across the organization.
You are well-suited for this role if you possess:
- Previous experience in leading a technical team, preferably in 2nd line technical support.
- Advanced knowledge of web-based application configurations (HTTP/SOAP/REST/FTP).
- Strong technical skills (SQL, XML, XSL, JSON, CSV, MS Office).
- Familiarity with key Trimble modules and functionalities is an advantage.
- Fluency in English and a willingness to work in a multicultural environment.
- The ability to motivate and drive a team.
- Capability to work under tight deadlines and adapt to changing priorities.
- Strong interpersonal skills to create a positive and collaborative team environment.
- The ability to balance multiple tasks, delegate responsibilities, and maintain focus on critical objectives.
Our Commitment to Inclusiveness
We celebrate our differences, recognizing that diversity is our strength. We actively seek to create an inclusive environment where everyone feels seen, heard, and welcomed, regardless of their background.
At Trimble, we have established programs to ensure that all team members know they belong, fostering a culture of belonging.
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