Aktuelle Jobs im Zusammenhang mit IT Support Specialist - Hannover, Niedersachsen - Infinity Quest
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IT-Support Specialist
vor 3 Wochen
Hannover, Niedersachsen, Deutschland Hemmersbach GmbH & Co. KG VollzeitIT-Support SpecialistHemmersbach GmbH & Co. KG is seeking a skilled IT-Support Specialist to join our dedicated Onsite Support Team in Hannover. As an IT-Support Specialist, you will be responsible for installing, configuring, and setting up complex IT systems, managing and maintaining IT systems, performing hardware repairs, and handling 2nd level support...
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IT Support Specialist
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Hannover, Niedersachsen, Deutschland TÜV NORD Service GmbH & Co. KG VollzeitAbout the Role:We are seeking a highly skilled IT Support Specialist to join our team at TÜV NORD Service GmbH & Co. KG. As an IT Support Specialist, you will be responsible for providing technical support to our employees, analyzing and resolving IT issues, and updating our knowledge base and documentation.Key Responsibilities:Provide technical support to...
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IT Support Specialist
vor 2 Monaten
Hannover, Niedersachsen, Deutschland TÜV NORD Service GmbH & Co. KG VollzeitAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at TÜV NORD Service GmbH & Co. KG. As an IT Support Specialist, you will be responsible for providing technical assistance to our employees, analyzing and resolving IT issues, and updating our knowledge base and documentation.Key ResponsibilitiesProvide technical support to...
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IT Support Specialist
vor 2 Monaten
Hannover, Niedersachsen, Deutschland TÜV NORD Service GmbH & Co. KG VollzeitAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at TÜV NORD Service GmbH & Co. KG. As an IT Support Specialist, you will be responsible for providing technical assistance to our employees, analyzing and resolving IT issues, and updating our knowledge base and documentation.Key ResponsibilitiesProvide technical support to...
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IT Support Specialist
vor 2 Monaten
Hannover, Niedersachsen, Deutschland TÜV NORD Service GmbH & Co. KG VollzeitAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at TÜV NORD Service GmbH & Co. KG. As an IT Support Specialist, you will be responsible for providing technical assistance to our employees, analyzing and resolving IT issues, and updating our knowledge base and documentation.Key ResponsibilitiesProvide technical support to...
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IT Support Specialist
vor 2 Monaten
Hannover, Niedersachsen, Deutschland TÜV NORD Service GmbH & Co. KG VollzeitAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at TÜV NORD Service GmbH & Co. KG. As an IT Support Specialist, you will be responsible for providing technical assistance to our employees, analyzing and resolving IT issues, and updating our knowledge base and documentation.Key ResponsibilitiesProvide technical support to...
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IT Support Specialist
vor 2 Monaten
Hannover, Niedersachsen, Deutschland TÜV NORD Service GmbH & Co. KG VollzeitAbout the Role:We are seeking a highly skilled IT Support Specialist to join our team at TÜV NORD Service GmbH & Co. KG. As an IT Support Specialist, you will be responsible for providing technical support to our employees, analyzing and resolving IT issues, and updating our knowledge base and documentation.Key Responsibilities:Provide technical support to...
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IT Support Specialist
vor 2 Monaten
Hannover, Niedersachsen, Deutschland TÜV NORD Service GmbH & Co. KG VollzeitAbout the Role:We are seeking a highly skilled IT Support Specialist to join our team at TÜV NORD Service GmbH & Co. KG. As an IT Support Specialist, you will be responsible for providing technical support to our employees, analyzing and resolving IT issues, and updating our knowledge base and documentation.Key Responsibilities:Provide technical support to...
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IT Support Specialist
vor 2 Monaten
Hannover, Niedersachsen, Deutschland TÜV NORD Service GmbH & Co. KG VollzeitAbout the Role:We are seeking a highly skilled IT Support Specialist to join our team at TÜV NORD Service GmbH & Co. KG. As an IT Support Specialist, you will be responsible for providing technical support to our employees, analyzing and resolving IT issues, and updating our knowledge base and documentation.Key Responsibilities:Provide technical support to...
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IT Support Specialist
vor 2 Monaten
Hannover, Niedersachsen, Deutschland TÜV NORD Service GmbH & Co. KG VollzeitAbout the Role:We are seeking a highly skilled IT Support Specialist to join our team at TÜV NORD Service GmbH & Co. KG. As an IT Support Specialist, you will be responsible for providing technical support to our employees, analyzing and resolving IT issues, and updating our knowledge base and documentation.Key Responsibilities:Provide technical support to...
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IT Support Specialist
vor 2 Monaten
Hannover, Niedersachsen, Deutschland TÜV NORD Service GmbH & Co. KG VollzeitAbout the RoleWe are seeking a highly skilled and experienced IT Support Specialist to join our team at TÜV NORD Service GmbH & Co. KG. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our internal teams and external customers.Key ResponsibilitiesProvide technical support and assistance to internal teams...
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IT Support Specialist
vor 2 Monaten
Hannover, Niedersachsen, Deutschland TÜV NORD Service GmbH & Co. KG VollzeitAbout the RoleWe are seeking a highly skilled and experienced IT Support Specialist to join our team at TÜV NORD Service GmbH & Co. KG. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our internal teams and external customers.Key ResponsibilitiesProvide technical support and assistance to internal teams...
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IT Support Specialist
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Hannover, Niedersachsen, Deutschland DIS AG VollzeitJob DescriptionWe are seeking a highly motivated and experienced IT professional to join our team as a 2nd-Level Support Specialist. The successful candidate will be responsible for providing technical support and assistance to our customers in all IT-related matters.Key ResponsibilitiesProvide technical support and assistance to customers via phone, email,...
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IT Support Specialist
vor 4 Wochen
Hannover, Niedersachsen, Deutschland DIS AG VollzeitJob DescriptionWe are seeking a highly motivated and experienced IT professional to join our team as a 2nd-Level Support Specialist. The successful candidate will be responsible for providing technical support and assistance to our customers in all IT-related matters.Key ResponsibilitiesProvide technical support and assistance to customers via phone, email,...
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IT Support Specialist
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Hannover, Niedersachsen, Deutschland Bechtle VollzeitIT Support Opportunity at BechtleWe are seeking a skilled IT Support Specialist to join our team at Bechtle IT-Systemhaus Hannover. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers and ensuring their IT needs are met.Key Responsibilities:Provide first- and second-level user support,...
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IT Support Specialist
vor 2 Monaten
Hannover, Niedersachsen, Deutschland Bechtle VollzeitIT Support Opportunity at BechtleWe are seeking a skilled IT Support Specialist to join our team at Bechtle IT-Systemhaus Hannover. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers and ensuring their IT needs are met.Key Responsibilities:Provide first- and second-level user support,...
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IT Support Specialist
vor 2 Monaten
Hannover, Niedersachsen, Deutschland Bechtle VollzeitUnlock Your PotentialAs an IT Support Specialist at Bechtle, you will be responsible for providing top-notch technical support to our customers. Your mission is to deliver exceptional service, resolve complex issues, and exceed customer expectations.Your SkillsWe are looking for a highly skilled and experienced IT professional with a strong background in...
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IT Support Specialist
vor 2 Monaten
Hannover, Niedersachsen, Deutschland Bechtle VollzeitUnlock Your PotentialAs an IT Support Specialist at Bechtle, you will be responsible for providing top-notch technical support to our customers. Your mission is to deliver exceptional service, resolve complex issues, and exceed customer expectations.Your SkillsWe are looking for a highly skilled and experienced IT professional with a strong background in...
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IT Support Specialist
vor 3 Monaten
Hannover, Niedersachsen, Deutschland Bechtle VollzeitJoin Our Team as an IT Support Specialist at Bechtle IT-Systemhaus HannoverOversee user assistance at both 1st and 2nd levelsServe as a primary point of contact for technical questions and challengesManage incident and service requests efficientlyDeliver initial resolutions for IT-related issuesRequired Qualifications:A minimum of 2 years in IT support...
IT Support Specialist
vor 2 Monaten
Infinity Quest is seeking a highly skilled IT Service Desk Support Technician to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our end-users, ensuring that their issues are resolved efficiently and effectively.
Key Responsibilities:- Manage Service Desk activities, including incident and service request process handling, liaison with the Service Manager, and development of Service Desk Operational Reports.
- Log and triage incidents in ITSM, track tickets to ensure resolution within SLA, and escalate unresolved incidents as per the escalation mechanism.
- Monitor the Incident Management queue, assign and reassign tickets, and follow up on standard procedure.
- Execute service requests raised in the ticketing tool as per SOPs, and perform basic level troubleshooting of desktop application and access, network, printer, Active Directory, O365, and email related issues.
- Proactively manage problems, and possess good knowledge and proven skills in Vendor Management.
- Graduate with a minimum of 3+ years of experience in service desk.
- Excellent communication and conversation skills in English with a Versant Score of 70.
- Good knowledge of Incident, Change, and Problem Management.
- Good documentation skills on technical, process, ticket status, and other relevant updates.
- Experience in executing service requests raised in the ticketing tool as per SOPs.
- Basic level troubleshooting of desktop application and access, network, printer, Active Directory, O365, and email related issues.
- Proactive problem management is an added advantage.
- Good knowledge and proven skills in Vendor Management.
- Good knowledge of any ITSM tool.
Infinity Quest offers a dynamic and challenging work environment, opportunities for growth and development, and a competitive compensation package.