Senior Business Manager
vor 2 Wochen
Als Senior Business Manager mit Schwerpunkt Prozessmanagement bist du verantwortlich für die Identifizierung und Umsetzung von Prozessverbesserungen in den operativen Fachabteilungen. Du hast einen Gesamtüberblick über Sales & Customer Service, Underwriting, KYC und Collections/Portfolio Management. Deine Aufgaben umfassen:
- Du bist Sparring-Partner für die Mitarbeiter*innen, um einen optimalen Gesamtprozess der operativen Fachabteilungen zu erreichen
- Verantwortung für die erfolgreiche Umsetzung von agilen (Teil-) Projekten der operativen Fachabteilungen, sowie die termingerechte Abwicklung des Projektplans
- Fachliche Führung von Mitarbeitern*innen und Beurteilung projektbezogener Leistungen
- Identifizierung von Optimierungspotentialen, gemeinsame Erarbeitung der besten Lösungen mit dem Projektteam, aktive Kommunikation an die verschiedenen Stakeholder, sowie Dokumentation der laufenden Projektfortschritte und -ergebnisse
- Durchführung von Kernprozessverbesserungen sowie eigenständige Lösung von Ad-hoc-Problemen
- Identifizierung und Beseitigung von Ineffizienzen, Problemen und Risiken
- Implementierung von KPIs und Monitoring der Prozess-Performance
- Erfolgreich abgeschlossenes Studium im Bereich der Wirtschaftswissenschaften, Business Management oder ähnliches
- Fundierte Berufserfahrung als Projektmanager / Prozessmanager – in mindestens zwei der aufgezählten Fachbereiche, wie Sales & Customer Service, Underwriting, KYC, oder Collections/Portfoliomanagement - in einer Unternehmensberatung (vorzugsweise Tier 1) oder im Projektmanagement
- Kenntnisse in der fachlichen Führung von Mitarbeitern*innen
- Erfahrung im klassischen sowie im agilen Projektmanagement
- Umfangreiche Kenntnisse und Erfahrung mit Projektmanagement-Tools (Jira & Confluence), -Methoden und -Prozessen
- Idealerweise Banking oder FinTech Branchenerfahrung
- Kommunikationsstärke und die Fähigkeit, komplexe Sachverhalte schnell auf den Punkt zu bringen
- Hands-on-Mentalität, Integrität und Teamfähigkeit
- Souveräner Umgang mit MS-Office-Anwendungen
- Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
- Einen vollkommen digitalen Recruiting-Prozess - für die Gesundheit in der aktuellen Zeit
- Eine steile Lernkurve in einer innovativen Industrie durch volle Verantwortung und viele Gestaltungsfreiheiten
- Ein internationales Team aus Experten, welches dich inspiriert und unterstützt
- Einen unbefristeten Arbeitsvertrag
- Ein sehr gut erreichbares Büro im Herzen Berlins direkt an der Spree
- Regelmäßige Events wie Team-Building, Grillen und Partys (- aktuell natürlich virtuell)
- Diverse Benefits, von BVG-Ticket (AB), über Weiterbildungsbudget hin zu Lunch-Zuschüssen
- Typische Start-up Angebote, wie Softdrinks, Snacks, Sprachkurse (Deutsch/Englisch) und einer betrieblichen Altersvorsorge
Lendico wurde 2013 gegründet und ist seit 2018 Teil der ING Deutschland. Wir denken Unternehmensfinanzierungen neu. Unsere Motivation: Der Erfolg unserer Kunden
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