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Luxury Automotive Customer Service Representative

vor 1 Monat


Berlin, Berlin, Deutschland Blu Selection Vollzeit
About the Role

We are seeking a highly skilled Customer Expert to join our team as a Luxury Automotive Customer Service Specialist. As a key member of our Customer Interaction Center, you will be responsible for delivering exceptional customer experiences through phone, email, and chat.

Key Responsibilities
  • Provide outstanding customer service and support to clients
  • Address and resolve customer inquiries efficiently and effectively
  • Collaborate with the team to achieve collective goals and maintain high levels of customer satisfaction
  • Develop and implement effective solutions to customer issues
Requirements

To succeed in this role, you will need:

  • Native-level German and a minimum of C1 English proficiency
  • Experience in luxury customer service or hospitality
  • Strong listening and communication skills
  • Commitment to excellence and professionalism
  • Team-oriented mindset and strong work ethic
What We Offer

As a Luxury Automotive Customer Service Specialist, you will enjoy a competitive salary package, full-time employment, and a permanent contract with growth opportunities. You will also have the chance to contribute to developing our Customer Interaction Center and experience life in Berlin, Germany's vibrant capital.

Our client, a leading luxury automotive brand, is seeking a Customer Expert to be the first point of contact for their discerning clientele. As a Customer Expert, you will be an ambassador of the brand, ensuring that every interaction leaves a lasting positive impression on the customer.

Blu Selection is an international recruitment company dedicated to connecting international candidates and companies.