Senior Audience Manager, Reactivation Strategist

vor 2 Monaten


Berlin, Berlin, Deutschland HelloFresh Vollzeit
About the Role

HelloFresh is seeking a highly skilled Senior Audience Manager to play a key role in the implementation of our International Reactivations Strategy. As a key member of our team, you will be responsible for driving effective communications to our customer base and supporting the development of the Reactivations Strategy across International Markets.

Key Responsibilities
  • Strategy Development: Support the development of the Reactivations Strategy across International Markets, in partnership with senior stakeholders.
  • Initiative Implementation: Scope and lead the implementation of initiatives according to the Reactivations Strategy.
  • Market Ownership: Own a set of markets, including forecasting quarterly targets for conversions and marketing spend.
  • AB Testing: Develop and own rigorous AB testing strategies across international markets.
  • Partnership and Alignment: Enable close partnership and alignment with local teams and product teams.
  • Performance Analysis: Conduct in-depth performance analysis, in partnership with Marketing Analytics team.
  • Customer Insights: Develop a deep understanding of our customer base, sharing insights with the wider Marketing and Product teams, and using these insights to steer marketing strategy.
  • Campaign Support: Support Campaign Management team with campaign implementation process, from kick-off to post-mortem analysis.
Requirements
  • Data Analysis: You are able to analyse data and make decisions based on rational reasoning.
  • CRM Experience: You have relevant experience in the CRM field, with experience in Direct Mail and subscription models a plus.
  • Customer Centricity: You are focused on customer centricity and optimising customer engagement.
  • Data-Driven Decision Making: You excel using both qualitative and quantitative data to validate hypotheses and drive decisions.
  • Strategy Communication: You feel comfortable devising your own strategy and communicating your vision to stakeholders.
  • Forecasting and Budget Management: You have experience in forecasting and budget management.
  • Stakeholder Management: You are comfortable managing a large pool of stakeholders from different seniority levels.
About HelloFresh
  • Global Community: Elevate your lifestyle in a dynamic and diverse global community of 90+ nationalities.
  • Competitive Compensation: Enjoy a competitive compensation package, including a HelloFresh-subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
  • Employee Benefits: Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
  • Professional Development: Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
  • Well-being Support: Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits.


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