Recall and Field Action Specialist

vor 4 Wochen


Böblingen, Baden-Württemberg, Deutschland INEOS Automotive Vollzeit
About the Role

We are seeking a highly skilled Recall and Field Action Lead to join our team at INEOS Automotive. As a key member of our Quality and Compliance department, you will be responsible for managing customer-related issues related to non-conformity of safety, emissions, and compliance requirements of our products and services.

Key Responsibilities
  • Evaluate relevant KPIs regarding non-conformity of safety, emissions, and compliance
  • Define, implement, monitor, and maintain a risk assessment method and process considering important criteria (e.g., product safety, health, environment, customer satisfaction) with business partners for a preventive risk management
  • Organize cross-functional meetings to assess the potential non-conformity
  • Create adequate measures in collaboration with the responsible departments (Engineering, Manufacturing, After-Sales, Commercial, Quality, Legal) by consideration of customers and INEOS interests
  • Coordinate measures with Legal department and external authorities
  • Prepare Management reports and decisions
  • Organize the facilitation of the decided measures
  • Manage and ensure the lessons learned process and feedback loops to business partners
  • Oversee the processes in the responsible area and ensure continuous improvement
  • Reporting of escalated issues, provide expert assessment to (upper) management of critical aspects regarding safety relevant issues
Requirements
  • Technical degree in engineering or similar studies
  • Long-term experience in Quality Management or After Sales and in Automotive Industry
  • 3-5 years professional experience in the field of automotive recalls and collaboration with external authorities
  • Ability to identify and understand complex technical contexts
  • Cost awareness
  • Ability to achieve good results under time pressure
  • High empathy and very good communication skill, motivation skill, and enthusiastic capacity – ability to adapt to diverse people and situations
  • High organizational skills, result orientation, and analytical thinking
  • Assertiveness, diplomacy, moderation skills
About INEOS Automotive

INEOS Automotive is a leading manufacturer of high-performance vehicles. We are committed to delivering exceptional quality and safety standards to our customers. Our team is passionate about innovation and excellence, and we are seeking like-minded individuals to join our journey.



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