Payment Technology Specialist
vor 1 Woche
About the Role
We are seeking a highly skilled and motivated Service Management Clerk to join our team at Worldline.
This is an exciting opportunity to work with a global leader in payments technology, contributing to the development of innovative software solutions that enable the cashless society.
As a Service Management Clerk, you will be responsible for performing initial analysis, diagnosis, and resolution of fundamental problems related to our eHealth services.
You will work in a remote service management team, collaborating with colleagues to diagnose and fix issues, and creating knowledge documents related to performed work.
Key Responsibilities
- Analyzing and resolving technical issues related to our eHealth services
- Collaborating with colleagues to diagnose and fix complex problems
- Creating and maintaining knowledge documents related to technical solutions
- Communicating with customers to resolve inquiries and issues
Requirements
- Fluency in German language, with ability to communicate with customers and colleagues
- High technical proficiency in English, with ability to communicate within the international Worldline team
- Sociable and communicative, with ability to work with customers and colleagues
- Basic knowledge of system architectures, Linux systems, and software development
What We Offer
At Worldline, we are committed to providing our employees with an empowering culture, strong technology, and extensive training opportunities. We are looking for big thinkers, people with passion, and a hunger to learn and grow.
As a Service Management Clerk, you will be part of a team that is shaping the evolution of payments technology, working with ambitious colleagues from around the world.
We are proud to be an Equal Opportunity employer, and we do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, or any applicable legally protected characteristics.
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