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Service Management Specialist
vor 1 Monat
Unlock Your Potential as a Service Management Clerk
We are seeking a highly skilled and organized individual to join our remote service management team. As a Service Management Clerk, you will play a crucial role in ensuring the smooth operation of our eHealth services.
Key Responsibilities
- Perform initial analysis, diagnosis, and resolution of fundamental problems related to our eHealth services
- Diagnose and fix issues implementing corrective actions within prescribed guidelines
- Involve colleagues in downstream support with more in-depth problems and create corresponding tickets
- Build and modify knowledge documents related to performed work
Requirements
- Fluency in German language, with excellent text and communication skills
- High-level technical proficiency in English, with ability to communicate within the international Worldline team
- Sociable and communicative, with ability to work with customers and colleagues
- Basic knowledge of system architectures, Linux systems, and software development
What We Offer
As a Service Management Clerk at Worldline, you can expect an excellent range of benefits, including the opportunity to work with a global leader in payments technology. We are committed to helping our people accelerate their careers and shape the evolution of the payments industry.
