Campervan Service Representative
vor 4 Wochen
About Indie Campers
We're a leading campervan marketplace dedicated to making road trips accessible to everyone. Our digital approach and customer-centric focus have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.
With over one million nights rented through our platform, we've welcomed more than 300,000 travelers from 169 countries. We offer a diverse range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
The Role
We're seeking a travel enthusiast with excellent guest service skills to join our team in Munich - Berglern. As a key member of our depot team, you'll be responsible for ensuring an exceptional customer experience, maintaining our campervan fleet, and resolving any issues that may arise.
Key Responsibilities
- Handle incoming reservations, welcome guests, and manage check-ins and check-outs
- Prepare and clean our campervans
- Maintain our campervans in top condition and monitor maintenance and repair needs
- Register guests, monitor stock, and process payments
- Handle complaints and troubleshoot emergencies
Requirements
- Travel enthusiast with experience in Tourism, Hospitality, Retail, or Rent-a-car
- Fluent in English (mandatory) and German (desirable)
- Eligible to work in Germany, valid driver's license, and confident in driving a campervan
- Available to work on weekends and public holidays
- Responsible and organized individual with problem-solving skills
Why Join Indie Campers?
- Be part of a young, fast-growing, and innovative company where you can make a difference
- Career development opportunities in Field Operations around the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles
- Continuous training and coaching to develop your skills
- Compensation package including Performance and Referral Bonuses
- Free Road Trips to experience Indie firsthand
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