International Operations Coordinator
vor 1 Woche
About Indie Campers
We are a leading campervan marketplace that aims to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.
With over one million nights rented through our platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a diverse range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and the option to buy one of our vehicles.
Our team is growing, and we are looking for talented individuals to join us on our journey. As an International Operations Intern, you will be responsible for representing our brand, providing exceptional customer service, and ensuring a seamless experience for our guests.
Key Responsibilities
- Front-office activities:
- Customer service and sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
- Back-office activities:
- Operations handling: Align reservations with available campervans, verify and prepare campervans and road trip extras.
- Quality control: Maintain campervans in top condition, identify and address maintenance or repair needs.
- Support activities: Assist the team in monitoring stock, coordinating the fleet, and troubleshooting operational issues.
Requirements
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- You are fluent in English, have a work permit, and a valid driver's license.
- You enjoy international environments and meeting new cultures.
- You possess excellent communication skills and a strong customer service orientation.
- You are a problem-solver with a willingness to learn and adapt.
What We Offer
- A compensated internship with opportunities for growth and development.
- Online and on-the-job training to enhance your skills in guest relations, customer service, problem-solving, and more.
- International opportunities and the possibility of integration into Indie Campers after the internship.
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