Customer Service Representative for Private and Commercial Clients with a Focus on Motor Vehicle Insurance

Vor 2 Tagen


Hamburg, Hamburg, Deutschland Martens & Prahl Gruppe Vollzeit
About Us

Martens & Prahl Gruppe is a leading insurance broker in the region, working with over 90 independent insurance brokers. We are a dynamic and innovative company that values trust, respect, and responsibility. Our goal is to stay ahead of market developments and provide our clients with expert advice and support.

Job Description

We are seeking a highly motivated and experienced insurance broker to join our team. As a customer service representative, you will be responsible for providing excellent service to our private and commercial clients, with a focus on motor vehicle insurance.

Key Responsibilities
  • Provide exceptional customer service to clients via phone and email
  • Conduct needs analysis and provide tailored insurance solutions
  • Process insurance applications and renewals
  • Manage and resolve customer complaints and issues
  • Collaborate with internal teams to ensure seamless service delivery
Requirements
  • Relevant education and experience in insurance or a related field
  • Strong knowledge of insurance products and regulations
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible working hours and remote work options

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced insurance professional looking for a new challenge, please submit your application, including your resume and a cover letter, to us.



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