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Operations Expert and Projects Manager

vor 2 Monaten

Frankfurt am Main, Hessen, Deutschland Aviation Services Network GmbH Vollzeit

Job Title: Operations Expert and Projects

Company: Aviation Services Network GmbH

  • Develop and implement operational strategies to enhance process efficiency and customer satisfaction
  • Lead cross-functional projects to drive business growth and improvement
  • Establish and maintain quality management systems to ensure compliance and excellence
  • Provide support to non-hub stations to ensure seamless operations
  • Design and implement product-specific processes to meet customer needs
  • Identify opportunities for process improvement and develop targeted solutions
  • Analyze quality deficits and develop effective quality assurance measures
  • Serve as a central point of contact and expert on station-specific topics
  • Address additional challenges and responsibilities within the role

Requirements:

  • Relevant degree or commercial training and several years of experience in a service or service-related field
  • Knowledge of station processes, passage, and operations is advantageous
  • Proficiency in IT applications specific to the field
  • Strong team player with independent work style
  • Excellent social skills, open-minded attitude, communication skills, and assertiveness
  • High sense of responsibility and reliability
  • Excellent German and English language skills