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Team Lead Customer Service
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Customer Service Representative
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Customer Service Representative
vor 1 Monat
Karlsruhe, Baden-Württemberg, Deutschland Chrono24 VollzeitAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care & Support Manager. As a key member of our customer relations team, you will be responsible for providing exceptional support to our customers from around the world.Key ResponsibilitiesRespond to customer inquiries via phone and email, providing...
Customer Service Representative
vor 2 Monaten
About the Role
This is a part-time position for 6 months, with an average of 24 hours per week. The working hours will be distributed across Monday to Saturday, with a mix of morning, afternoon, and evening shifts.
You will have at least one Saturday off per month.
What We Offer
A competitive salary, plus a 13th month bonus, holiday pay, and a 15% staff discount. You will also have access to a range of benefits, including a company restaurant, bike leasing, and a rewards portal.
About the Job
You will be working in a fast-paced retail environment, providing excellent customer service and support to our customers. You will be responsible for answering customer queries, resolving issues, and providing information about our products and services.
Key Responsibilities
- Provide exceptional customer service and support
- Answer customer queries and resolve issues
- Provide information about our products and services
- Work collaboratively with the team to achieve sales targets
- Contribute to a positive and inclusive work environment
Requirements
- Previous experience in retail or customer service
- Excellent communication and interpersonal skills
- A passion for working in a fast-paced environment
- Able to work flexible hours, including weekends and evenings
What We're Looking For
We're looking for someone who is passionate about providing excellent customer service and support. You should be able to work well under pressure, be flexible, and have a positive attitude.
